Nicki Bedell-Hilpert
West Islip,NY
Summary
Goal-minded professional with 7 years of experience in Sales Executive position. Successful in cold calling, researching new markets and recruiting clients from attending trade shows. Eager to apply novel approaches to new business generation and customer retention. Used successful methods to identify opportunities and launch new projects. Excellent influencing skills to communicate with credibility, tact and diplomacy.
Overview
16
16
years of professional experience
Work History
Vice President of Sales
Merchant Industry LLC
Long Island City , NY
02.2021 - Current
- Managed, trained, and mentored a team of sales professionals.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Utilized CRM systems to track and manage customer accounts and contacts.
- Managed $16MM monthly revenue book of business.
- Participated in industry events and trade shows to promote company offerings.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Generated leads through cold calling, networking, referrals.
- Negotiated terms of sales agreements and developed contracts to successfully close sales.
- Resolved customer complaints regarding sales and service.
- Developed and implemented sales plans to increase profits and market share.
Branch Manager
People's United Bank
Dix Hills , NY
02.2020 - 02.2021
- Monitored financial performance of the branch on a monthly basis.
- Assigned duties to employees and examined work for accuracy, neatness and timeliness.
- Resolved escalated customer complaints in a timely manner.
- Established and built customer relationships through targeted outreach and initiatives.
- Ensured compliance with established policies, procedures and regulations governing banking operations.
- Managed staff scheduling, hiring and training processes.
Branch Manager
Capital One Bank N.A
08.2016 - 03.2018
- Monitored financial performance of the branch on a monthly basis.
- Coordinated promotional campaigns for new products or services in order to boost sales revenue.
- Provided feedback on employee performance evaluations conducted by supervisors.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
- Assisted other branches when needed during peak periods or special projects.
- Participated in community events to promote brand awareness.
- Managed staff scheduling, hiring and training processes.
- Implemented internal control procedures to minimize risk exposure and maximize profitability.
Multi-Branch Banker
Capital One Bank N.A
Suffolk County , NY
05.2013 - 04.2015
Customer Service Representative
TD Bank
West Islip , NY
12.2010 - 05.2013
Lead Teller
Capital One
Islip , NY
08.2007 - 12.2010
Education
High School Diploma -
West Islip High School
West Islip06-2008
Skills
- Professional Networking
- Sales Strategy
- Product Promotions
- Staff Management
- Sales Team Leadership
- Operations
- Employee Guidance
Timeline
Vice President of Sales
Merchant Industry LLC
02.2021 - Current
Branch Manager
People's United Bank
02.2020 - 02.2021
Branch Manager
Capital One Bank N.A
08.2016 - 03.2018
Multi-Branch Banker
Capital One Bank N.A
05.2013 - 04.2015
Customer Service Representative
TD Bank
12.2010 - 05.2013
Lead Teller
Capital One
08.2007 - 12.2010
High School Diploma -
West Islip High School
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