Nickolas Madison
Port Saint Lucie,FL
Summary
Dependable food service professional. Successful at providing fast, high-quality customer service to guests in restaurant settings. Adaptable, detail oriented, with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Seeking full-time position that offers a chance for professional growth within the culinary field.
Overview
11
11
years of professional experience
Work History
Server
Stuart Boathouse
12.2016 - Current
- Assisted in training all new hires, providing guidance on restaurant standards and best practices.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Cook
Hudsons On The River
02.2022 - 07.2022
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Prepared meals efficiently under time constraints for timely service during peak hours.
Sales Associate - Manager in Training
Jared Galleria Of Jewelry
08.2015 - 03.2016
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
Sales Associate - General Manager
Teavana
08.2012 - 09.2015
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Education
Associate of Arts - Social Sciences, Anthropology
Santa Fe College
12.2013
Skills
- Safe Food Handling
- Food Station Setup
- Hospitality Service Expertise
- High-Volume Dining
- Attention to Detail
- Effective Communication
- Cleanliness Standards
- Team Collaboration
Timeline
Cook
Hudsons On The River
02.2022 - 07.2022
Server
Stuart Boathouse
12.2016 - Current
Sales Associate - Manager in Training
Jared Galleria Of Jewelry
08.2015 - 03.2016
Sales Associate - General Manager
Teavana
08.2012 - 09.2015
Associate of Arts - Social Sciences, Anthropology
Santa Fe College
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