NICKOLAS MCCRAY
Charlotte,NC
Summary
Real estate professional with expertise in sales and customer service, adept at managing capital projects and enhancing operational efficiency. Proficient in advanced Excel for tracking vendor performance and optimizing project execution. Committed to delivering high-quality service and building strong industry relationships, with a proven track record in property and project management.
Overview
8
8
years of professional experience
Work History
New Home Sales Intern/Associate
Meritage Homes
Charlotte, NC
08.2021 - Current
- Collaborated with sales counselors to deliver exceptional customer service through tours, home walks, and realtor meetings, contributing to team success.
- Assisted in crafting engaging sales presentations for prospective homebuyers, enhancing their understanding of offerings.
- Conducted market research to identify emerging trends in the housing industry.
- Partnered with sales team to improve communication processes, facilitating better collaboration and operational flow.
Assistant Vice President /Senior Facilities Manager
Wells Fargo
Phoenix, Arizona
01.2024 - 01.2026
- Project Manager on APP, remodel, remediation, and repair projects for over 80 locations; in-stores, HM, Admin, and ATMs.
- Oversaw property management for multiple locations, focusing on maintenance and tenant relations.
- Executed asset preservation initiatives and adhered to service standards, ensuring optimal property condition.
- Built and maintained strong vendor relationships, prioritizing service quality, accessibility, and rapid response.
- Delivered real estate solutions tailored to diverse business needs, enhancing operational effectiveness.
Program Manager / Assistant Facilities Manager
Wells Fargo
Phoenix, Arizona
07.2023 - 01.2024
- Led the design and execution of 60+ capital projects across our real estate portfolio, collaborating with internal business partners and external vendors. Developed project scope, timelines, and budgets ensuring all projects aligned with corporate objectives.
- Supported senior leaders in property operations, business resiliency planning, and capital investments for diverse retail branch portfolio. Coordinated with branch banking leaders to address property needs, enhancing employee safety and customer satisfaction. Collaborated with executive CSBB leaders to implement long-term capital investment strategy, including project cost proposals and relocation analysis.
- Developed dashboards to track and analyze vendor performance using key metrics and KPIs, providing insights for decision making and process improvement. Analyzed performance benchmarks with internal managers and supply chain partners, revealing 10% missed deliverable rate from vendors.
Purchasing Intern
Meritage Homes
Charlotte, NC
05.2021 - 08.2021
- Managed fluctuating material prices for Meritage Homes to maintain budget adherence.
- Collaborated with Purchasing team to align color packages and layouts with pre-planned building sheets.
- Monitored trades for quality compliance, ensuring construction projects met specified standards.
Commercial Real Estate Intern
Project Destined
Charlotte, NC
01.2021 - 05.2021
- Conducted market research on emerging commercial real estate trends and opportunities.
- Assisted in preparing investment analysis and property valuation reports for prospective clients.
- Collaborated with team members to create property presentations for stakeholder meetings.
- Monitored income tax regulations, local zoning laws, and growth opportunities in Charlotte to inform strategic decisions.
- Collaborated with diverse coworkers to achieve project goals and resolve product and service-related issues.
Sales Intern
Legacy Car Sales
Bunn, NC
04.2018 - 01.2020
- Guided customers in selecting vehicles aligned with their preferences and needs, improving satisfaction.
- Coordinated promotional events to boost customer engagement and expand sales outreach.
- Conducted market research to identify trends and competitive pricing.
- Shadowed car dealership owner, gaining insights into operations through detailing cars, processing payments, managing data in Microsoft Excel, and attending car auctions.
Education
BS - Finance, Real Estate
University Of North Carolina At Charlotte
Charlotte, NC12-2021
Skills
- Sales strategy
- Real estate solutions
- Customer relationship management (CRM)
- Sales forecasting
- Market research
- Negotiation tactics
- Vendor management
- Project management
- Process improvement
- Home staging
- Communication skills
Timeline
Assistant Vice President /Senior Facilities Manager
Wells Fargo
01.2024 - 01.2026
Program Manager / Assistant Facilities Manager
Wells Fargo
07.2023 - 01.2024
New Home Sales Intern/Associate
Meritage Homes
08.2021 - Current
Purchasing Intern
Meritage Homes
05.2021 - 08.2021
Commercial Real Estate Intern
Project Destined
01.2021 - 05.2021
Sales Intern
Legacy Car Sales
04.2018 - 01.2020
BS - Finance, Real Estate
University Of North Carolina At Charlotte