Nickolas Schiro
Buffalo,New York
Summary
Results-driven Director of Sales and Client Success with a proven ability to enhance customer satisfaction and drive revenue growth. Expert in managing client relationships, leading high-performing sales teams, and utilizing advanced tools to optimize sales processes and client success strategies. Dedicated to fostering long-term partnerships and delivering exceptional service to achieve sustained business growth.
Overview
8
8
years of professional experience
Work History
Regional Director of Sales and Client Success
Adfire Health
11.2022 - Current
- Brought on and managing 22 new client accounts, driving significant regional revenue growth and fostering long-term partnerships.
- Led a team of 5 BDRs, utilizing Salesforce, Monday.com, G Suite, and Apollo to enhance productivity and exceed sales targets.
- Improved client onboarding and support processes, increasing customer satisfaction and retention rates.
Territory Account Manager
Bioventus
07.2021 - 11.2022
- Established 25-30 successful account relationships by building rapport and maintaining consistent communication
- Achieved fiscal year quota (102%)
- Provide clinical support to physician
- Experience with NetSuite, PowerBI, and SugarCRM
- Devised and deployed optimized sales management and revenue development strategies, boosting territory 16% YOY.
Territory Sales Representative
Stryker Orthopaedics
03.2019 - 07.2021
- Quota Achiever (115%)
- Provide 24/7 availability case support to surgeons
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages
- Experience with PowerBI and G Suite.
Regional Sales Representative
New Wave Energy Corporation
08.2018 - 02.2019
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings
- Set up appointments with potential and current customers to promote new products and services
- Consistently made 25 to 30 cold calls per day to build a new customer base for overall sales growth.
Account Executive
W. B. Mason Company Inc
04.2017 - 08.2018
- 2017 Rookie of the Year Award
- Earned 30 to 40 new accounts monthly of new business by offering a superior & cost savings alternative while account managing existing business
- Built and strengthened relationships with new and existing accounts to drive revenue growth
- Cross-sold products and services to clients to secure additional business and grow revenue streams.
Recruiting Manager
Supplemental Health Care
05.2016 - 04.2017
- Managed $100,000 worth of monthly revenue, achieved by 250+ cold calls per week
- Handled the entire hiring process of healthcare professionals with facilities in all 50 states
- Verified all credentials and job qualifications to assure candidates fulfill requirements.
Education
Bachelor of Science - Health and Wellness, Business Economics
STATE UNIVERSITY OF NEW YORK AT BUFFALO
Buffalo, New York05.2016
Skills
- Sales Presentations
- Key Account Management
- Managing quotas
- Customer Relationship Management
- Strategic Planning
Timeline
Regional Director of Sales and Client Success
Adfire Health
11.2022 - Current
Territory Account Manager
Bioventus
07.2021 - 11.2022
Territory Sales Representative
Stryker Orthopaedics
03.2019 - 07.2021
Regional Sales Representative
New Wave Energy Corporation
08.2018 - 02.2019
Account Executive
W. B. Mason Company Inc
04.2017 - 08.2018
Recruiting Manager
Supplemental Health Care
05.2016 - 04.2017
Bachelor of Science - Health and Wellness, Business Economics
STATE UNIVERSITY OF NEW YORK AT BUFFALO
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