Nicholas Shelton
White House,TN
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business, and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
8
8
years of professional experience
Work History
New Business Account Executive
Zander Insurance Group
09.2023 - Current
- Expanded the client base by identifying and targeting new business opportunities.
- Secured long-term partnerships with key clients through relationship building and negotiation.
- Enhanced customer satisfaction levels by addressing client concerns promptly and professionally.
Sales & Education
Southern Collective Spirit Company
09.2022 - 09.2023
- Engaged with customers to effectively build rapport and lasting relationships through educational tours.
- Built educational curriculum to present a more in-depth approach of spirits.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
Sales Advisor
Hocker Family Insurance
02.2022 - 09.2023
- Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Collaborated with cross-functional teams to identify and address customer needs.
Traveling Sales Representative
Dansons
03.2022 - 07.2022
- Increased sales by offering advice on purchases and promoting additional products.
- Developed and delivered engaging sales presentations to convey product benefits.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Customer Service Sales Representative
Johnson Family Insurance
09.2020 - 02.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Prospected continuously for new potential customers and maintained robust conversion rate.
Sales Associate
Liberty Mutual
07.2017 - 09.2020
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Engaged with customers to effectively build rapport and lasting relationships.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
Business Lead Assistant Manager
Spring Mobile AT&T Authorized Retailer
04.2016 - 07.2017
- Supervised and motivated 5-person team to maintain job timelines and productivity.
- Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
- Received and processed stock into inventory management system
Education
Bachelor of Science - Christian Ministries
Liberty University
Lynchburg, VA12.2015
Skills
- Multitasking and Prioritization
- Courteous with Strong Service Mindset
- Building Customer Trust and Loyalty
- Responding to Difficult Customers
- POS Systems and Ordering Platforms
- Upbeat and Positive Personality
- Upselling Products and Services
Timeline
New Business Account Executive
Zander Insurance Group
09.2023 - Current
Sales & Education
Southern Collective Spirit Company
09.2022 - 09.2023
Traveling Sales Representative
Dansons
03.2022 - 07.2022
Sales Advisor
Hocker Family Insurance
02.2022 - 09.2023
Customer Service Sales Representative
Johnson Family Insurance
09.2020 - 02.2022
Sales Associate
Liberty Mutual
07.2017 - 09.2020
Business Lead Assistant Manager
Spring Mobile AT&T Authorized Retailer
04.2016 - 07.2017
Bachelor of Science - Christian Ministries
Liberty University
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