Dedicated Sales Associate with a proven track record in exceptional customer service, reliable operations, and effective teamwork. Committed to enhancing customer satisfaction and streamlining processes.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Associate
UPS
Chandler, AZ
11.2021 - 08.2022
Assisted customers in selecting shipping options and services to meet their needs.
Processed shipments accurately using UPS tracking systems and tools.
Maintained knowledge of shipping regulations and procedures to ensure compliance.
Collaborated with team members to streamline operational efficiency during peak hours.
Resolved customer inquiries and issues promptly, enhancing overall satisfaction.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.