Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Nico Love

Chandler,AZ

Summary

Dedicated Sales Associate with a proven track record in exceptional customer service, reliable operations, and effective teamwork. Committed to enhancing customer satisfaction and streamlining processes.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Sales Associate

UPS
Chandler, AZ
11.2021 - 08.2022
  • Assisted customers in selecting shipping options and services to meet their needs.
  • Processed shipments accurately using UPS tracking systems and tools.
  • Maintained knowledge of shipping regulations and procedures to ensure compliance.
  • Collaborated with team members to streamline operational efficiency during peak hours.
  • Resolved customer inquiries and issues promptly, enhancing overall satisfaction.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Education

Bachelor of Science - Business

Northern Arizona University
Flagstaff, AZ
05-2027

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Reliable and punctual
  • Exceptional customer service

Certification

JAVA Certified

Languages

Chinese (Mandarin)
Elementary

Timeline

Sales Associate

UPS
11.2021 - 08.2022

Bachelor of Science - Business

Northern Arizona University