Summary
Overview
Work History
Education
Skills
Timeline
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Nicol Amaya

Fremont,CA

Summary

Dynamic professional with a proven track record, excelling in customer service and organizational skills. Adept at optimizing processes and enhancing customer satisfaction. Committed to adhering to company procedures and delivering exceptional results.

Overview

2
2
years of professional experience

Work History

Amazon Delivery Driver

Everest Group
Milpitas, CA
05.2023 - 09.2023
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Monitored fuel level throughout shift and refueled when necessary.
  • Assisted warehouse personnel in packing orders when necessary.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Received daily delivery instructions and route assignments from dispatch.

Nigh Crew Merchant

Safeway
Santa Clara, CA
11.2021 - 05.2023
  • Optimized product displays for maximum visibility in-store.
  • Assisted customers with product selection based on their needs and preferences.
  • Resolved customer complaints regarding sales and service.

Education

Business Administration Technologist - Business Administration

CIDCA
Colombia
11-2018

Skills

  • Customer service
  • Freight management
  • Organizational skills
  • Adaptability
  • Company procedure adherence
  • Problem solving

Timeline

Amazon Delivery Driver

Everest Group
05.2023 - 09.2023

Nigh Crew Merchant

Safeway
11.2021 - 05.2023

Business Administration Technologist - Business Administration

CIDCA
Nicol Amaya