Nicol Amaya
Fremont,CA
Summary
Dynamic professional with a proven track record, excelling in customer service and organizational skills. Adept at optimizing processes and enhancing customer satisfaction. Committed to adhering to company procedures and delivering exceptional results.
Overview
2
2
years of professional experience
Work History
Amazon Delivery Driver
Everest Group
Milpitas, CA
05.2023 - 09.2023
- Ensured accurate completion of all paperwork associated with deliveries.
- Monitored fuel level throughout shift and refueled when necessary.
- Assisted warehouse personnel in packing orders when necessary.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Received daily delivery instructions and route assignments from dispatch.
Nigh Crew Merchant
Safeway
Santa Clara, CA
11.2021 - 05.2023
- Optimized product displays for maximum visibility in-store.
- Assisted customers with product selection based on their needs and preferences.
- Resolved customer complaints regarding sales and service.
Education
Business Administration Technologist - Business Administration
CIDCA
Colombia11-2018
Skills
- Customer service
- Freight management
- Organizational skills
- Adaptability
- Company procedure adherence
- Problem solving
Timeline
Amazon Delivery Driver
Everest Group
05.2023 - 09.2023
Nigh Crew Merchant
Safeway
11.2021 - 05.2023
Business Administration Technologist - Business Administration
CIDCA