Nicolas Carvajal
Revere,MA
Summary
l Highly skilled, experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests.
Overview
3
3
years of professional experience
Work History
Server
Piattini
Boston, MA
06.2023 - 11.2024
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Server
Little Big Diner
Newton, MA
02.2022 - 05.2023
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Explained menu items, describing ingredients and cooking methods upon request.
Skills
- Customer Service
- Customer Relationship Management
- Server Management
- Menu Memorization
- Teamwork And Collaboration
- Patron Satisfaction
- Restaurant Procedures Knowledge
- Food Quality Standards
- Daily Specials Memorization
- Personnel Training
- Responsible And Trustworthy
- Kitchen Communication
- Dining Customer Service
- Willing To Learn
- Multi-Tasking Skills
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Server
Piattini
06.2023 - 11.2024
Server
Little Big Diner
02.2022 - 05.2023
Similar Profiles
Viola ShkembiViola Shkembi
Instructional Paraprofessional(WINN Teacher) at Revere Public SchoolsInstructional Paraprofessional(WINN Teacher) at Revere Public Schools
Margaret PernaMargaret Perna
Catering Manager at Craft Food HallsCatering Manager at Craft Food Halls
Jemilis ReyesJemilis Reyes
Personal Care Assistant at Northeast ArcPersonal Care Assistant at Northeast Arc
Dora LandaverdeDora Landaverde
Housekeeping at Compass FacilityHousekeeping at Compass Facility
Erick GutierrezErick Gutierrez
Server at Lazy Days SouthServer at Lazy Days South