Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nicolas Galvez

The Bronx,NY

Summary

To enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

14
14
years of professional experience

Work History

Server

Il Buco Alimentari & Vineria
01.2023 - 01.2024

Barback Bar Service

Benoit nyc
01.2022 - 11.2022
  • Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
  • Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
  • Restocked ice, condiments, and snacks.
  • Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.

Head barback-bartender

Mission Ceviche
06.2019 - 12.2021
  • Reduced beverage waste by implementing proper pouring techniques and training new staff members.
  • Contributed to increased sales by suggesting upselling opportunities to bartenders based on customer selections.
  • Streamlined bar operations by effectively managing inventory levels and placing orders as needed.
  • Assisted in the setup and breakdown of special events, ensuring a smooth and successful experience for all attendees.

Server

La Golue
12.2017 - 04.2019
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Back Server

Bagatelle
06.2012 - 07.2017
  • Streamlined server workload by accurately relaying orders from guests to the kitchen staff for prompt preparation.
  • Maintained a clean dining environment for guests through efficient table clearing and resetting tasks.
  • Upheld high standards of cleanliness throughout the restaurant, including sweeping floors, wiping surfaces, and sanitizing tabletops.
  • Developed rapport with regular customers, fostering familiarity and increasing likelihood of return visits due to personalized interactions.

Barista

TAO
01.2010 - 06.2012
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Education

High school -

X381 Bronx Haven High School

Skills

  • Wine knowledge
  • Latte art
  • Bar Inventory
  • Cocktails creation
  • Multi Task
  • Comunication skills

Languages

Spanish English
Professional Working

Timeline

Server

Il Buco Alimentari & Vineria
01.2023 - 01.2024

Barback Bar Service

Benoit nyc
01.2022 - 11.2022

Head barback-bartender

Mission Ceviche
06.2019 - 12.2021

Server

La Golue
12.2017 - 04.2019

Back Server

Bagatelle
06.2012 - 07.2017

Barista

TAO
01.2010 - 06.2012

High school -

X381 Bronx Haven High School

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Nicolas Galvez