Summary
Overview
Work History
Skills
Languages
Timeline
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Nicolas Garces

Nicolas Garces

Palm Springs,FL

Summary

Experienced Server with over 5 years in the hospitality industry. Delivers outstanding customer service through effective problem-solving and attentive service. Excels in fast-paced environments, consistently enhancing customer satisfaction and operational efficiency.

Overview

5
5
years of professional experience

Work History

Server

Club Colette
Palm Beach, Florida
11.2024 - Current
  • Provided guests with information about menu items, made suggestions and took orders.
  • Trained in wine and liquor service in order to provide full and positive experiences to guests.
  • Handled guest inquiries and resolved issues with professionalism and care.

server

Acqua Cafe
Palm Beach, Florida
11.2025 - 05.2026
  • Greeted customers, answered questions, and recommended specials, enhancing customer satisfaction and driving sales.
  • Resolved customer complaints swiftly to enhance dining experience.
  • Communicated customer needs effectively to kitchen staff for timely service.
  • Trained new staff on service procedures and menu items, ensuring consistent customer experience.

Server

Alfresco restaurant
Palm Beach, FL
02.2021 - 05.2025
  • Delivered exceptional customer service, enhancing dining experience for all guests.
  • Recommended drinks and wines to complement guests' entrées, enriching their meal experience.
  • Kept station clean and organized throughout shifts, supporting efficient service.
  • Performed side work at the end of each shift, including cleaning and assisting in closing the restaurant.

Bartender

  • Efficiently prepared drinks while taking the time to engage with customers and ensure their satisfaction.
  • Executed precise drink pours, maintaining high standards of quality and consistency.
  • Prepared and arranged garnishes for drinks, enhancing visual appeal and customer experience.
  • Managed bar inventory, ensuring stock levels met demand and facilitated smooth service.

Skills

  • Customer service
  • Menu knowledge
  • Attention to detail
  • Multitasking
  • Quick learner
  • Problem solving
  • Typing skills
  • Focused

Languages

  • Spanish
  • English

Timeline

server

Acqua Cafe
11.2025 - 05.2026

Server

Club Colette
11.2024 - Current

Server

Alfresco restaurant
02.2021 - 05.2025

Bartender

Nicolas Garces