Nicolas Hendren
Phoenix,AZ
Summary
Results-driven sales professional with a proven track record in third-party food delivery sales and operations management. Adept at building strategic partnerships, driving revenue growth, and optimizing operational efficiency. Leverages four years of Air Force experience to bring a disciplined, goal-oriented approach to problem-solving and teamwork. Passionate about delivering value-driven solutions to clients and fostering long-term business relationships.
Overview
8
8
years of professional experience
Work History
Account Executive
Grubhub
07.2024 - 02.2025
- Achieved over 300% quota attainment during 'ramping' period.
- Averaging 218% quota attainment in 2025.
- Consistent top five performer on a team of 20 Account Executives.
- Consistently achieve the highest success rate on my team in signing accounts to the platform at premium commission packages, contributing significantly to overall revenue growth.
- Managed complex sales cycle from start to finish, often involving multiple decision makers and multiple meetings.
Operations Manager
Walmart
07.2023 - 07.2024
- Directly Supervised four team leads, while indirectly supervising 60-70 associates.
- Analyzed and reported on key performance metrics to senior field management and home office; implementing plans to affect these metrics.
- Decreased hourly turnover by 36% in four months by implementing new leadership policies.
- Increased number of service audits from below district average to best in the district.
- Worked directly with vendors to optimize product placement and sales.
- Increased associate use of Walmarts internal "UpFront" app to 100%, something the market had been struggling with.
Operations Manager
MC USA
09.2020 - 07.2023
- Supervised multiple members fostering a motivated team.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Provided regular feedback and coaching to team members, helping them develop their skills and achieve their goals.
- Managed the P/L for the operations and sales members, ensuring that the team was profitable and that costs were controlled.
- Managed the procurement of all products and materials, ensuring that they were delivered on time and within budget. Negotiated freight costs saving company 8% freight costs.
- Manged company Point of Sales system (Smartwerks)
- Increased OTIF rates by ~4% by improving communication channels with suppliers by providing them real time access to our inventory.
Senior Airman
United States Air Force
12.2016 - 09.2020
- Sole manager of 27 Rapid Response Deployment Kits (RRDK's) and 15 unit type codes valued at $4.1M.
- Oversaw 3-5 airmen and multiple contractors.
- Sole buyer for entire Special Operations Forces Medical Element (SOFME), purchasing training supplies and medical equipment from multiple sources.
- Collaborated with multiple agencies daily to accomplish complex tasks and remain compliant with regulations and requirements.
- Prepared and maintained comprehensive readiness reports to highlight developments for management review.
- Developed and maintained automated tracking systems, hard copy files and records to enhance office workflows.
Education
Bachelor of Science - Business Administration
Grand Canyon University
Phoenix, AZ11-2025
Certificate - Logistics And Materials Management
Logistics Technical School, Department of Defense
Fort Sam Houston, Texas 12.2016
Skills
- Prospecting and Lead Generation
- Sales Process
- Market Analysis
- Sales Force
- Logistics/Supply Chain
- Pipeline Management
- POS Software
Accomplishments
Air Force Commendation Medal
Air Force Humanitarian Medal
Airman of the Quarter (Group level, competing with hundreds of airmen)
Senior Airman BTZ (Competitive early promotion)
AMSUS Logistics Team of the Year Award
27 Special Operations Wing Top III Hard Charger
Interests/Hobbies
The Gig Economy
Aviation (I hold a private pilots license)
Traveling
Hiking
Trying new restaurants
Timeline
Account Executive
Grubhub
07.2024 - 02.2025
Operations Manager
Walmart
07.2023 - 07.2024
Operations Manager
MC USA
09.2020 - 07.2023
Senior Airman
United States Air Force
12.2016 - 09.2020
Bachelor of Science - Business Administration
Grand Canyon University
Certificate - Logistics And Materials Management
Logistics Technical School, Department of Defense
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