Hardworking and reliable associate with strong ability in customer assistance. Offering customer support skills. Highly organized, proactive and punctual with team-oriented mentality.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Lids Hat World
10.2024 - Current
Managed daily operations, ensuring adherence to company policies and procedures.
Trained and mentored team members, enhancing their operational skills and performance.
Implemented process improvements that increased efficiency and reduced operational delays.
Assisted in scheduling and inventory management to optimize resource allocation.
Store Associate
In-n-out
10.2023 - 07.2024
Ensured the cleanliness and tidiness of the store.
Demonstrated excellent customer service skills at all times.
Engaged positively with each customer, providing polite support for their needs.
Provided cash register operations and handled customer payments.
Stocked, replenished and organized inventory to keep store merchandise fresh.
Stocked shelves with merchandise and maintained inventory levels.
Addressed customer complaints in a professional manner.
Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
Wrapped and bagged purchases to help customers load merchandise into vehicles.
Parking Attendant
Bohemian Club
06.2024 - 07.2024
Greeted customers and provided information about parking fees, regulations and services.
Resolved customer complaints in a professional manner while following established guidelines.
Observed safety protocols at all times while performing job duties.
Directed traffic flow within the lot as needed to maintain safety and orderliness.
Drafter
J28 Design
06.2022 - 09.2022
Prepared clear, concise sketches, diagrams, schematics, layouts, and other visual aids as needed.
Created detailed drawings of components, assemblies, and systems for manufacturing purposes.
Performed 3D modeling using SolidWorks software to generate drawings.
Identified errors in blueprints produced by other drafters in order to improve accuracy.