Nicolas Luc
Tucker,Georgia
Summary
Detail-oriented front desk professional skilled in managing client interactions and effective communication. Proven ability to resolve issues and enhance service quality, contributing to overall customer satisfaction.
Overview
3
3
Languages
Work History
Front Desk Receptionist
Nail Star
05.2024 - 08.2024
- Greeted and assisted clients in a friendly, professional manner to enhance customer satisfaction.
- Answered phone calls and responded to inquiries, providing accurate information about services offered.
- Managed appointment scheduling using salon management software for efficient operations.
- Coordinated with nail technicians to ensure timely service delivery and client needs met.
- Handled client feedback effectively, resolving issues to improve overall service quality.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Education
Associate of Business Administration - Accounting
Gerogira State University
Atlanta, CA05-2030
High School Diploma -
Parkview Highschool
Lilburn, GA05-2026
Skills
- Appointment scheduling
- Scheduling
- Customer service
- Telephone etiquette
- Financial transactions
- Client communication
- Salon management
- Problem solving
- Time management
- Calendar management
- Communication skills
- Issue handling
Languages
English
Full Professional
Vietnamese
Native or Bilingual
Spanish
Limited Working
Interests
- Community Cleanup
- Gardening
- Cooking
- I enjoy helping others and giving back to the community
Timeline
Front Desk Receptionist
Nail Star
05.2024 - 08.2024
Associate of Business Administration - Accounting
Gerogira State University
High School Diploma -
Parkview Highschool