Nicolas Naveja
St. Petersburg,FL
Summary
Customer-savvy host accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.
Overview
2
2
years of professional experience
Work History
Host
Sculley's Seafood Restaurant
01.2023 - Current
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
- Promoted business loyalty by fostering positive customer relationships.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Completed daily side work and opening and closing duties without fail.
Parking Attemdemt
SP+ Parking
01.2023 - 11.2024
- Kept parking lot usage orderly by enforcing parking regulations.
- Assisted with parking lot security to deter theft and other criminal activities in parking lots.
- Improved parking efficiency by implementing new signage and traffic flow patterns.
- Assisted drivers with locked vehicles or in need of jump-starts to facilitate access to vehicles quickly and safely.
- Responded to emergencies by directing traffic during emergency situations.
- Observed and monitored parking lot or garage to preserve safety of customers and vehicles.
Education
Associate of Arts - Criminology
University of South Florida
Tampa, FL06.2025
Skills
- Reservations Management
- Cleaning and sanitation
- Interactive communication skills
- Flexible and Adaptable
- Team player mentality
- Active Listening and Communication
- Detail Oriented
- Adaptable to change
Timeline
Host
Sculley's Seafood Restaurant
01.2023 - Current
Parking Attemdemt
SP+ Parking
01.2023 - 11.2024
Associate of Arts - Criminology
University of South Florida
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