Experienced with customer service and transaction processing. Uses effective communication and problem-solving skills to address client needs. Track record of accuracy in cash handling and fostering positive customer interactions.
Overview
2
2
years of professional experience
Work History
Sales Associate
Telco Stores
Brooklyn, NY
08.2023 - 01.2026
Assisted customers in product selection, enhancing overall shopping experience.
Maintained up-to-date knowledge of promotions and inventory to support sales efforts.
Collaborated with team members to achieve store sales targets and improve customer satisfaction.
Operated POS systems efficiently, processing transactions with accuracy and speed.
Processed customer transactions efficiently in high-volume retail environment.
Maintained accurate cash drawer, ensuring balanced end-of-shift reports.
Handled returns and exchanges, adhering to company policies for customer satisfaction.
Stocked, tagged and displayed merchandise as required.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Manager's Assistant
Forever 21
Brooklyn, NY
06.2024 - 05.2025
Coordinated daily operations to enhance team productivity and streamline workflow processes.
Supported management in scheduling and prioritizing tasks to meet project deadlines efficiently.
Assisted in inventory management using POS systems, ensuring accurate stock levels and timely replenishment.
Conducted training sessions for new hires on company policies and operational procedures, fostering a collaborative environment.
Improved customer satisfaction ratings, addressing client concerns promptly and professionally.
Managed multiple tasks simultaneously, maintaining strict deadlines and ensuring accuracy in all deliverables.