Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicolas Raclawski

Brooklyn

Summary

Experienced with customer service and transaction processing. Uses effective communication and problem-solving skills to address client needs. Track record of accuracy in cash handling and fostering positive customer interactions.

Overview

2
2
years of professional experience

Work History

Sales Associate

Telco Stores
Brooklyn, NY
08.2023 - 01.2026
  • Assisted customers in product selection, enhancing overall shopping experience.
  • Maintained up-to-date knowledge of promotions and inventory to support sales efforts.
  • Collaborated with team members to achieve store sales targets and improve customer satisfaction.
  • Operated POS systems efficiently, processing transactions with accuracy and speed.
  • Processed customer transactions efficiently in high-volume retail environment.
  • Maintained accurate cash drawer, ensuring balanced end-of-shift reports.
  • Handled returns and exchanges, adhering to company policies for customer satisfaction.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Manager's Assistant

Forever 21
Brooklyn, NY
06.2024 - 05.2025
  • Coordinated daily operations to enhance team productivity and streamline workflow processes.
  • Supported management in scheduling and prioritizing tasks to meet project deadlines efficiently.
  • Assisted in inventory management using POS systems, ensuring accurate stock levels and timely replenishment.
  • Conducted training sessions for new hires on company policies and operational procedures, fostering a collaborative environment.
  • Improved customer satisfaction ratings, addressing client concerns promptly and professionally.
  • Managed multiple tasks simultaneously, maintaining strict deadlines and ensuring accuracy in all deliverables.

Education

High School Diploma -

Franklin Delano Roosevelt High School
Brooklyn, NY
06-2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Excellent people skills
  • Relationship building
  • Money handling
  • Verbal/written communication
  • Client service
  • Retail store operations
  • Business development
  • Reliable and punctual

Timeline

Manager's Assistant

Forever 21
06.2024 - 05.2025

Sales Associate

Telco Stores
08.2023 - 01.2026

High School Diploma -

Franklin Delano Roosevelt High School