Nicolas Reyes
Legends Hospitality LLC
5
years of professional experience
Detail-oriented IT Technician with experience in software updating and network maintenance. Demonstrated ability to resolve technical issues efficiently while fostering teamwork and enhancing customer satisfaction through effective communication and collaboration.
Work History
IT Technician
1 Year 3 Months- Provided technical support to staff, resolving issues efficiently.
- Assisted in maintaining and troubleshooting network connectivity problems.
- Conducted routine checks on IT equipment to ensure optimal performance.
- Collaborated with team members to implement software updates and patches.
- Trained new employees on basic IT operations and troubleshooting techniques
- Worked for FIFA during the World Cup as well as Cowboys games, Concerts, and other events AT&T Stadiums hosts
Expo Runner
1 Year 7 Months- Delivered food orders promptly and accurately to ensure customer satisfaction.
- Collaborated with kitchen staff to maintain efficient workflow during peak hours.
- Maintained cleanliness and organization of the employee's workstation.
- Assisted in training new team members on service standards and procedures.
- Monitored inventory levels and communicated needs to management for timely restocking.
Party Host, Skate Counter, and Snack Bar
2 Years 4 Months- Trained and mentored new staff on operational procedures and guest engagement techniques.
- Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
- Managed event schedules effectively, ensuring timely execution of activities and smooth transitions between segments.
Education
High School Diploma
Skills
Technical support
Network troubleshooting
Software updating
Problem-solving
Teamwork and collaboration
Microsoft windows and office
Timeline
IT Technician
Legends Hospitality LLC
05.2025 - CurrentRead More
Expo Runner
Honeyberry Pancakes and Cafe
10.2023 - 05.2025Read More
Party Host, Skate Counter, and Snack Bar
Texas Skatium
11.2021 - 03.2024Read More
Lakeview Centennial High School
High School Diploma
Read More