Nicolas Rutkowski
Canton,GA
Summary
Motivated with engaging personality and a flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable and successful experiences.
Overview
2
2
years of professional experience
Work History
Server
Rootstock & Vine
Woodstock, GA
12.2021 - Current
- Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Server
The Salty Mule
Canton, GA
02.2021 - 11.2021
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Education
High School Diploma -
Cherokee High School
Canton, GA04.2018
Skills
- Conflict and Complaint Resolution
- Specials Promotion and Upselling
- Customer Service and Rapport
- Exceeding Customer Expectations
- Building Customer Relationships and Loyalty
Languages
Spanish
Limited Working
Timeline
Server
Rootstock & Vine
12.2021 - Current
Server
The Salty Mule
02.2021 - 11.2021
High School Diploma -
Cherokee High School
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