Nicole Aaron
Clifton Heights,PA
Summary
Empathetic and family-focused professional with advanced education in Early Childhood and Special Education and specialized expertise in autism services. Passionate about empowering families through education, advocacy, resource coordination, and individualized support. Experienced collaborating with multidisciplinary teams, communicating complex information clearly, and helping families navigate services, benefits, and community resources. Strong background in customer service, relationship-building, care coordination, and problem-solving, with a commitment to reducing barriers and improving outcomes for children with autism and their families.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Service Coordinator
Elwyn
Philadelphia, PA
06.2017 - 02.2025
- Managed high volume caseloads while keeping all records in compliance with state and company timelines
- Coordinated interdisciplinary teams to develop individualized service plans for children with developmental delays.
- Facilitated family meetings to assess needs and provide resources for early intervention services.
- Developed relationships with community organizations to enhance service accessibility and support for families.
- Provided ongoing support and guidance to families throughout the early intervention process, fostering trust and rapport.
- Collaborated with multidisciplinary teams to develop comprehensive therapeutic plans tailored to each child''s unique needs.
- Streamlined communication between families, therapists, and other service providers to ensure a coordinated approach to care.
- Maintained detailed case records, ensuring compliance with state regulations and confidentiality guidelines.
- Supported families in navigating complex systems of care, providing information and resources tailored to their unique needs.
- Reduced barriers to accessing services through proactive problem-solving and efficient care coordination efforts.
- Expedited the referral process for early intervention services, ensuring timely evaluations and interventions for at-risk children.
- Promoted family involvement in decision-making processes, empowering families to take an active role in their child''s development.
- Gathered, organized, and analyzed data on student needs and progress.
- Collaborated with teachers to assess needs, set objectives, and discuss strategies.
- Offered guidance and support to families of children with disabilities or developmental challenges.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Special Education Teacher
Chester Community Charter School- East Campus
Chester, PA
07.2015 - 06.2017
- Developed individualized education plans for students with diverse learning needs.
- Implemented evidence-based strategies to enhance student engagement and learning outcomes.
- Collaborated with multidisciplinary teams to assess and address students' academic and behavioral challenges.
- Designed adaptive lesson plans tailored to various abilities, ensuring inclusivity in the classroom environment.
- Mentored and supported new teachers in best practices for special education instruction and classroom management.
- Advocated for student needs within school committees, promoting awareness of special education services.
- Promoted a positive learning environment through the use of differentiated instruction and individualized support for diverse learners.
- Modified general education curriculum for special-needs students using various instructional techniques and technologies.
- Fostered strong relationships with parents and guardians, maintaining open lines of communication to ensure student progress.
- Coordinated with general education teachers to develop accommodations or modifications necessary for successful inclusion of students with special needs in mainstream classrooms.
Education
Master of Science - Education
Neumann University
Aston, PA05-2017
Bachelor of Arts - Dual Degree-Early Childhood Ed, Special Education
Neumann University
Aston, PA05-2014
Skills
- Telephone communication
- Accurate recordkeeping
- Client advocacy
- Notetaking and documentation
- Proficiency in office programs
- Resource utilization
- Customer expectation management
- Ongoing client support
- Time management
- Active listening
- Problem-solving
- Multitasking Abilities
- Organizational skills
- Task prioritization
- Relationship building
Certification
- Autism Endorsement- Neumann University, May 2017
Timeline
Service Coordinator
Elwyn
06.2017 - 02.2025
Special Education Teacher
Chester Community Charter School- East Campus
07.2015 - 06.2017
Master of Science - Education
Neumann University
Bachelor of Arts - Dual Degree-Early Childhood Ed, Special Education
Neumann University