Nicole Boyer
Fargo,ND
Summary
Seasoned Administrative Professional with 15 years of experience driving operational efficiency. Skilled in coordinating schedules, managing records, and streamlining workflows to enhance productivity. Strong communication and organizational abilities foster collaboration and effective problem-solving in dynamic environments.
Overview
1
1
Certification
23
23
years of professional experience
Work History
Office Associate III
CITY OF FARGO
11.2021 - Current
- Served as trusted point of contact for citizens, contractors, elected officials, and City departments, resolving complex inquiries to enhance community relations.
- Prepare official correspondence, reports, memoranda, spreadsheets, and confidential records requiring exceptional accuracy.
- Coordinate departmental payroll and verify payroll transactions for compliance and accuracy.
- Researched, compiled, and analyzed information to support management decisions and optimize public service operations.
- Maintain complex databases, conduct audits, and ensure integrity of municipal records.
- Collaborated with City departments to streamline processes and enhance responsiveness of customer service.
Business Development Coordinator
NORTH DAKOTA STATE UNIVERSITY
09.2015 - 08.2021
- Provided administrative and operational support to senior leadership, ensuring effective management of executive priorities.
- Managed grant administration and executive reporting while overseeing website content, databases, and strategic communications to enhance organizational visibility.
- Coordinated meetings, seminars, and special events, collaborating with business and community stakeholders to strengthen partnerships and outreach.
Executive Assistant
SANFORD HEALTH
07.2014 - 09.2015
- Managed executive calendars, travel, meetings, presentations, recruitment visits, and confidential communications for three Vice Presidents, ensuring seamless operations.
- Acted as a liaison among executives, physicians, managers, and external partners while anticipating leadership needs.
- Managed executive calendars, ensuring optimal scheduling and prioritization of appointments.
- Coordinated logistics for high-level meetings, including venue selection and material preparation.
- Developed and maintained filing systems to enhance document retrieval efficiency.
Patient Account Office Specialist • Client Service Associate • Supervisor
01.2004 - 01.2014
- Gained extensive experience in customer service, leadership, financial operations, supervision, and relationship management, enhancing team support and client interactions.
- Managed office communications, streamlining information flow between departments.
- Coordinated scheduling and logistics for meetings, enhancing organizational efficiency.
- Developed and maintained filing systems, ensuring easy access to critical documents.
Education
Bachelor of Arts - Business Administration (Marketing)
Minnesota State University Moorhead
Moorhead, MNAssociate of Applied Science - Business Entrepreneurship
Minnesota State Community & Technical College
Detroit Lakes, MNSkills
- Agenda & Meeting Coordination
- Executive Leadership Support
- Government Administration
- Policy & Procedure
- Records Management
- Payroll Administration
- Budget Support
- Project Coordination
- Database Management
- Process Improvement
- Problem Solving
- Process Improvement
Certification
Choice University Las Vegas- Emotional Intellegence
VALUE I BRING
- Nearly five years of City of Fargo experience and knowledge of municipal operations.
- Proven executive support experience serving senior leaders.
- Trusted with confidential information and sensitive communications.
- Strong written communication, organization, and public service skills.
- Ready to transition into a leadership role supporting the City Commission.
Timeline
Office Associate III
CITY OF FARGO
11.2021 - Current
Business Development Coordinator
NORTH DAKOTA STATE UNIVERSITY
09.2015 - 08.2021
Executive Assistant
SANFORD HEALTH
07.2014 - 09.2015
Patient Account Office Specialist • Client Service Associate • Supervisor
01.2004 - 01.2014
Bachelor of Arts - Business Administration (Marketing)
Minnesota State University Moorhead
Associate of Applied Science - Business Entrepreneurship
Minnesota State Community & Technical College