Nicole Brose
Seattle
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
8
8
years of professional experience
Work History
Food Service Worker
Evergreens
Seattle, WA
10.2023 - Current
- Prepared and served high-quality food items in fast-paced environment.
- Maintained cleanliness and sanitation standards throughout kitchen and dining areas.
- Assisted in inventory management, ensuring stock levels met operational needs.
- Operated kitchen equipment safely and efficiently to support food preparation processes.
- Trained and mentored junior staff in food preparation and customer service techniques.
Early Learning Teacher
Bright Horizons
Seattle, WA
07.2022 - 09.2023
- Fostered a positive learning environment to enhance student participation and collaboration
- Collaborated with colleagues to share best practices and improve instructional strategies
- Organized extracurricular activities that enriched student experiences and school community
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Front Desk Receptionist
Compass Housing Alliance
Seattle, WA
03.2022 - 01.2023
- Greeted and assisted clients, ensuring a welcoming atmosphere and positive first impressions.
- Managed multi-line phone system, directing calls efficiently to appropriate departments.
- Scheduled appointments and coordinated meeting rooms, optimizing office space utilization.
- Maintained accurate records of visitor logs and client interactions for compliance purposes.
Cashier, Cook
Dicks-Drive in
Seattle, WA
05.2019 - 03.2022
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Maintained consistent quality and high accuracy when preparing identical dishes every day.
- Served on average 20 customers every half an hour, very well at working in a fast-paced environment
- Accepted cash and credit card payments, issued receipts and provided change.
- Met high productivity standards in processing payments for customers.
- Trained new team members in cash register operation, stock procedures and customer services.
- Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
Coach
The Jungle Gym
Burien, WA
08.2018 - 05.2019
- Observed culture of good sportsmanship, cooperation and responsibility among athletes and coaching staff.
- Checked equipment and monitored common areas to maintain proper upkeep while remaining vigilant on safety.
- Oversaw rigorous practice sessions to enhance individual skills and team gameplay.
- Cared for 10 children of the ages 1-12 and assisted with feeding, dressing and directing activities.
- Assisted children in development of social, communication and problem-solving skills.
- Developed and implemented age-appropriate lesson plans.
- Modified lesson plans, and held personal lessons to aide a disabled child.
Education
Bachelor of Science - Political Science, International Studies
University of Washington
Seattle, WA06-2024
Associate of Arts - Emphasis in Political Science
Highline College
Seattle, WA06.2020
Skills
- POS systems - Familiar with POS systems and how they operate
- High volume production capability - Serving on average 20 customers per half an hour
- Staff mentoring - Certified trainer at Dicks-Drive in for over a year
- Public speaking - Accustomed to speaking to large quantities of people
- Lesson plan development - Altered lesson plans for different needs
- Teambuilding - Work with upwards of 50 other employees on a daily basis
- Multitasking - Able to handle many different tasks at once, all whilst remaining calm and organized
Timeline
Food Service Worker
Evergreens
10.2023 - Current
Early Learning Teacher
Bright Horizons
07.2022 - 09.2023
Front Desk Receptionist
Compass Housing Alliance
03.2022 - 01.2023
Cashier, Cook
Dicks-Drive in
05.2019 - 03.2022
Coach
The Jungle Gym
08.2018 - 05.2019
Associate of Arts - Emphasis in Political Science
Highline College
Bachelor of Science - Political Science, International Studies
University of Washington
Education and Training
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