Nicole Cavallaro
New York
Summary
7+ years of experience in enhancing operational efficiency and team performance in diverse environments. Skilled in inventory management and customer satisfaction, with a proven track record of implementing systems that reduce discrepancies and improve order fulfillment. Committed to fostering a professional and collaborative atmosphere, driving innovation and excellence in every aspect of business operations.
Overview
13
13
years of professional experience
Work History
Property Manager
Public Storage
Yonkers
2025.09 - Current
- Managed daily operations of storage facility ensuring customer satisfaction.
- Oversaw maintenance and repair of storage units and common areas.
- Coordinated with staff to ensure compliance with safety regulations.
- Maintained accurate records of inventory and tenant information regularly.
- Collected monthly assessments, rental fees, deposits and payments.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
Manager
Dispensary
New York
2024.02 - 2025.02
- Managed employee records, ensuring accuracy and compliance.
- Resolved conflicts, maintaining a professional environment.
- Enhanced team performance through coaching and mentoring.
- Led weekly training sessions, boosting product knowledge.
- Provided tailored recommendations, improving customer satisfaction.
- Enhanced operational efficiency by implementing a streamlined inventory management system, resulting in significant reductions in stock discrepancies and improved order fulfillment rates.
Package Handler
UPS
Brooklyn
2023.10 - 2024.03
- Verify box counts on loading docks to ensure work order accuracy.
- Maintain organized storage to protect inventory.
- Adhere to safety protocols to prevent injuries.
- Inspect packages for damage, recording any issues.
- Enhance efficiency through meticulous organization.
- Enhanced operational efficiency by accurately verifying shipments against work orders, ensuring timely and precise deliveries.
Crew Member
Trader Joe's
Hewlett
2023.06 - 2023.10
- Collaborated with team, enhancing customer service and product knowledge.
- Maintained cleanliness and organization, ensuring a welcoming environment.
- Operated cash register efficiently, handling transactions accurately.
- Assisted in achieving sales goals through effective teamwork.
- Enhanced customer satisfaction by efficiently managing checkout processes and ensuring accurate transactions, contributing to a seamless shopping experience.
Sales Associate
Convenience Store
2022.05 - 2023.05
- Organized shelves to enhance store appeal and boost product visibility.
- Assisted customers in locating items, improving satisfaction.
- Processed transactions accurately, enhancing efficiency.
- Trained new staff, elevating service quality.
- Built customer relationships, fostering business growth.
Supervisor
Starbucks
2016.04 - 2022.05
- Direct team to enhance performance, ensuring smooth operations and high morale.
- Managed schedules and payroll, optimizing resource allocation and efficiency.
- Maintained stock levels to support team in achieving sales targets.
- Handled high-pressure situations calmly, setting a positive example.
- Adhered to health and safety standards, ensuring quality and compliance.
Sales
Champs
Times Square
2013.02 - 2015.08
- Optimized inventory management processes, resulting in reduced waste and improved stock availability, directly contributing to achieving sales targets.
- Facilitated effective communication across team members, ensuring alignment on daily objectives and enhancing overall team productivity.
- Monitored compliance with company policies and procedures, ensuring adherence to health and safety standards, which maintained operational excellence.
- Implemented targeted promotional strategies and upselling techniques, significantly boosting sales and enhancing customer engagement.
- Developed personalized shopping experiences by leveraging customer data, leading to improved satisfaction and loyalty.
Education
GED -
Norman Thomas HS
New York, USSkills
- Time management
- Inventory management
- Tenant relations
- Customer relationship management
- Problem solving
- Skilled multi-tasker
- Property management
Timeline
Property Manager
Public Storage
2025.09 - Current
Manager
Dispensary
2024.02 - 2025.02
Package Handler
UPS
2023.10 - 2024.03
Crew Member
Trader Joe's
2023.06 - 2023.10
Sales Associate
Convenience Store
2022.05 - 2023.05
Supervisor
Starbucks
2016.04 - 2022.05
Sales
Champs
2013.02 - 2015.08
GED -
Norman Thomas HS