Nicole Camey
O'Fallon,IL
Summary
Driven Teller Shift Supervisor with a proven track record at Bank of O’Fallon, adept in cash handling and compliance with banking laws. Excelled in building customer relationships and resolving discrepancies efficiently, enhancing branch cash flow accuracy. Skilled in rapid data entry and exceptional time management, consistently fostering a welcoming and secure banking environment.
Overview
22
22
years of professional experience
Work History
Teller Shift Supervisor
Bank of O’Fallon
O’Fallon
11.2002 - Current
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Established rapport with customers quickly through genuine engagement during interactions at the teller window or over the phone inquiries about account-related matters.
- Assisted team members with customer related questions and or complaints.
- Assisted supervisor in mediating team member conflicts.
- Assisted personal bankers in operating multi-line phone system
Education
Education
Illinois State University
Normal, ILSocial Work
Western Illinois University
Macomb, ILAssociates In Arts - Education
Black Hawk College
Kewanee, IL05.1998
Skills
Banking
Positive
Cash handling expertise
Math aptitude
Night and safe deposit procedures
Compliance, banking laws and regulations
Savvy relationship-builder
Rapid 10-key data entry
Rapid data entry skills
Relationship building and management
Excellent time management skills
Ledger and balance sheet competency
Proficient in Microsoft Office
Learning to sharpen my oral and written skills in Spanish
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Healthcare benefitsPaid time offPaid sick leave401k matchWork-life balanceCompany CultureTimeline
Teller Shift Supervisor
Bank of O’Fallon
11.2002 - Current
Education
Illinois State University
Social Work
Western Illinois University
Associates In Arts - Education
Black Hawk College