Nicole Carrick

• Assisted in preparing and decorating cakes according to customer specifications.
• Learned various piping techniques to enhance cake design aesthetics.
• Collaborated with team members to maintain a clean and organized workspace.
• Gained knowledge of food safety and sanitation practices in baking environments.
• Supported inventory management by tracking supplies needed for cake decoration.
• Developed understanding of color theory and design principles for cake presentations.
• Engaged with customers to understand their preferences for personalized cake designs.
• Demonstrated strong listening skills and attention to detail while helping customers select cake designs.
• Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
• Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
• Packaged and priced each product according to company pricing procedures.

• Managed vendor relationships to ensure timely deliveries and quality compliance.
• Coordinated logistics for product shipments, optimizing routes for efficiency.
• Assisted in inventory management, tracking stock levels and reordering supplies as necessary.
• Conducted regular vendor evaluations to maintain quality standards and service reliability.
• Answered questions and assisted customers with item selection and location.
• Set up displays and signage to attract customers and boost sales.
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

• Supported scan coordinator with computer tasks.

• Ensured accuracy of names, prices, and descriptions on all display signs.

• Managed weekly price modifications

• Collaborated with team members to streamline processes, enhancing overall operational efficiency in scanning tasks.

•Resolved customer service issues related to pricing or discounts.

• Supported management in achieving sales goals with timely completion of weekly ad updates.

• Managed daily operations to maintain compliance with company standards.
• Trained and mentored team members on best practices and operational standards.
• Coordinated shift schedules to optimize staff coverage and efficiency.
• Monitored inventory levels, placing orders to maintain stock availability.
• Assisted in resolving customer inquiries and complaints to enhance satisfaction.
• Cooperated with coworkers to improve customer experience and manage storefront.
• Exercised composure under pressure and in escalated customer service scenarios.
• Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
• Led by example, demonstrating a strong work ethic and commitment to excellence that motivated team members to strive for their best performance.
• Established strong relationships with vendors, negotiating favorable contracts that benefited both parties financially while ensuring timely deliveries of required supplies.