NICOLE CINTIO
MEDICAL OFFICE MANAGER
East Setauket
Summary
Medical Professional with 10+ years experience providing leadership in both administrative and clinical work ethic in the healthcare industry. I am a team player with strong communication skills, dedicated to providing quality and compassionate patient care experiences. Hardworking, detailed orientated professional seeking a challenging and rewarding career in the healthcare field.
Overview
8
8
years of professional experience
4
4
Certifications
Work History
Practice Office Manager
Stony Brook Administrative Services
Port Jefferson Station, NY
05.2018 - 07.2021
- Managed day-to-day operations for four multi-provider medical practices.
- Oversaw administrative functions, ensuring compliance with regulations in medical billing and coding, patient accounting, records management, and contract maintenance.
- Coordinated physician schedules, front desk operations, and workflow delegation for administrative staff.
- Acted as liaison between physicians, staff, and patients to resolve concerns and improve office communication.
- Liaised between physicians, staff, and patients to resolve concerns and enhance communication within the office.
- Developed onboarding and training procedures to streamline integration of new employees.
- Maintained office and clinical supply inventory and ensured proper equipment functionality.
- Created physician schedules using Google Calendar and uploaded schedules into EMR systems.
Medical Assistant
Harbor View Pulmonary Care Associates
Port Jefferson, NY
07.2013 - 05.2018
- Conducted pulmonary function tests, lung capacity assessments, diffusion studies, and oxygen evaluations to support accurate diagnosis and treatment.
- Assisted patients with home oxygen therapy setup and maintenance.
- Performed spirometry testing at John T. Mather Hospital for bariatric clearance patients.
- Collected patient medical histories, vital signs, and medication information to ensure comprehensive care and facilitate treatment planning.
- Administered 12-lead EKGs.
- Performed venipuncture and finger-stick blood testing to check for various pulmonary diseases.
- Contacted patients to relay test results and confirm appointment times, enhancing patient communication and follow-up.
- Conducted training sessions for interns and new employees.
Phlebotomist
Good Samaritan University Hospital
West Islip, NY
09.2016 - 04.2018
- Executed venipuncture and specimen collection for inpatient and outpatient testing, ensuring high-quality samples for accurate diagnosis.
- Ensured accurate patient identification and proper labeling of laboratory specimens.
- Maintained compliance with hospital safety, infection control, and HIPAA procedures.
- Collaborated with nurses, physicians, and laboratory staff to streamline workflows in a fast-paced hospital environment.
Education
Certified Medical Assistant Diploma -
Hunter Business School
Medford04-2013
Skills
Patient-focused care
Time management
Office administration
Venipuncture
Strong communication skills
Problem-solving
ECG technician
Certification
Clinical Medical Assistant Diploma
Timeline
Practice Office Manager
Stony Brook Administrative Services
05.2018 - 07.2021
Phlebotomist
Good Samaritan University Hospital
09.2016 - 04.2018
Medical Assistant
Harbor View Pulmonary Care Associates
07.2013 - 05.2018
Certified Medical Assistant Diploma -
Hunter Business School