Summary
Overview
Work History
Education
Skills
Timeline
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Nicole Connor

North Port,FL

Summary

Dynamic and results-driven professional with extensive experience as Head Bartender at Bocca Lupo, excelling in inventory management and customer service. Proven ability to train staff and enforce responsible alcohol service, ensuring compliance with liquor laws while enhancing guest satisfaction. Adept at mixology techniques, delivering exceptional experiences in fast-paced environments.

Overview

11
11
years of professional experience

Work History

Head Bartender

Bocca Lupo
North Port, Florida
01.2019 - 05.2025
  • Conducted regular inventory checks of all beer, wine, spirits, juices, and other ingredients used in cocktails.
  • Performed opening and closing duties such as setting up glasses and bar equipment and restocking items.
  • Resolved customer complaints in a professional manner while adhering to company policies and procedures.
  • Ensured that all liquor laws were followed during service hours.
  • Trained new bartenders on proper techniques for mixing drinks and pouring beers.
  • Handled food orders from customers seated at the bar.
  • Provided excellent customer service by attending to guests' needs promptly and courteously.
  • Enforced responsible alcohol consumption among customers by ensuring that no one was over-served or served underage patrons.

Waitress

Perkins Restaurant & Bakery
North Port, FL
03.2014 - 01.2019
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Assisted other wait staff members in times of heavy customer traffic.
  • Developed positive relationships with regular customers through friendly conversation.
  • Took orders for food and drinks and delivered them to guests.
  • Communicated daily specials to customers.
  • Answered questions about menu items, ingredients, and pricing.
  • Adhered to all health codes set forth by local authorities regarding food preparation and storage.

Education

Associate of Science - Dental Assisting

Institute of Medical and Dental Technology
North Fort Myers, FL
06-2017

High School Diploma -

North Port High School
North Port, FL
05-2015

Skills

  • Inventory management
  • Mixology techniques
  • Bar equipment maintenance
  • Customer service
  • Responsible alcohol service
  • Employee training

Timeline

Head Bartender

Bocca Lupo
01.2019 - 05.2025

Waitress

Perkins Restaurant & Bakery
03.2014 - 01.2019

Associate of Science - Dental Assisting

Institute of Medical and Dental Technology

High School Diploma -

North Port High School

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