Nicole Dale
Summary
Human Resources professional with over two decades of experience in driving data-informed strategies and enhancing operational efficiency. Adept at leveraging planning, data analysis, and problem-solving skills to foster a positive work environment and support employee well-being. Passionate about implementing innovative solutions and collaborating with cross-functional teams to resolve complex issues and improve workplace satisfaction.
Overview
26
26
years of professional experience
Work History
Human Resources Associate Partner
Amazon
Perris, CA
06.2015 - Current
- Facilitated comprehensive screening, interviewing, and training of candidates to enhance team capabilities.
- Facilitates the onboarding of all new hires; ensures compliance with all pre-hire processes and documentation.
- Assist managers in responding to associate questions regarding time/attendance, benefits, policies, accommodations, LOA.
- Compile, assess and use and data regarding critical business metrics such as: attendance, attrition, engagement, labor fill, etc.
Reservation Sales Agent
Amtrak
Riverside, CA
11.2000 - 06.2015
- Handled correspondence and sales orders with meticulous attention to detail.
- Leveraged customized software packages to enhance reservation management, continuously adapting to new technologies and improving operational efficiency.
- Streamlined reservation processes, eliminating routing errors and enhancing operational efficiency through data-driven solutions.
- Managed complex billing for key accounts, ensuring precise invoicing and fostering strong client relationships.
Education
Certificate - Medical Insurance Billing
Ancora Corporate Training
Atlanta, GA11-2019
High School Diploma - undefined
George Washington Preparatory High School
Los Angeles, CASkills
- Applicant Tracking System
- Payroll and Benefits
- HR policies implementation
- Compliance and labor laws
- Performance management
- ADP
- Project Management
Timeline
Human Resources Associate Partner
Amazon
06.2015 - Current
Reservation Sales Agent
Amtrak
11.2000 - 06.2015
High School Diploma - undefined
George Washington Preparatory High School
Certificate - Medical Insurance Billing
Ancora Corporate Training