Nicole Dalhuisen
San Jose,California
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
31
31
years of professional experience
Work History
Owner
Busy Bee Daycare
San Jose, CA
02.2005 - Current
- Providing care to children ages 1-4 years of age
- Play based licensed home daycare with providing both freedom and structure in a nurturing safe environment
- Ensuring the children are getting everything needed for social development
- Activities include arts & crafts, circle time, music time, story time and preschool worksheets
- Lots of outdoor play.
Account Manager
ELSA, Inc,
San Jose, CA.
04.2001 - 05.2002
- Attain assigned sales objectives by identifying, qualifying and selling products to current and new customers within the channel for the East Coast with a monthly quota of $1 million
- Performed sales forecasting, account planning, and implemented various marketing activities into the channel, such as rebates, spiffs and catalog advertisements
- Performed quarterly customer visits and participated in vendor shows and programs
- Coordinated new product launches closely with the marketing department to ensure a smooth transition into the channel
- Managed on-line store for revenue reporting and to ensure accurate content.
Inside Sales Representative
ELSA, Inc,
San Jose, CA.
02.2000 - 04.2001
- Managed existing business within the channel including distribution, such as Ingram Micro, Tech Data Corporation, VAR's and e-commerce partners in North America
- Approved and processed incoming purchase orders, provided an accurate backlog and improved customer shipments by streamlining communication between sales and operations on product shipments and allocation issues
- Implemented, customized and administered Salesforce.com, an on-line database for the sales team of 8 and technical support team of 3
- Managed channel inventory on a weekly basis, which provided an accurate channel exposure for forecasting and marketing activities
- Implemented various activities for the sales team, such as email blasts and fax blasts
- Provided recommendations to end-users on capability requirements
- Assisted the marketing department with trade show organization
- Supported the Director of Sales and two Outside Sales Representatives.
Inside Sales & Marketing Assistant
Sentex Corporation, Distributor of Sensors & Switches
Santa Clara, CA.
02.1999 - 02.2000
- Sales/ customer service on customer shipments, provided ETA's on back ordered items
- Generated purchase orders to various international vendors, assisted operations with customer shipments
- Provided product information and quotes to potential customers
- Supported the President and the National Sales Manager with miscellances administrative duties
- Designed product brochures for direct mailers and magazine ads
- Assisted the marketing department with trade show organization
- Back-up to the order entry department.
Accounts Receivable Analyst
Diamond Multimedia Systems, Graphics Accelerators
San Jose, CA.
07.1997 - 11.1998
- Debit memo research and reconciliation, which provided an accurate accounts receivable balance
- Provided support to the credit & sales department with customer challenges and recommended solutions
- Approved and processed marketing MDF, CO-OP & Spiff programs and events
- Processed daily cash receipts which included data entry and customer account reconciliation
- Responsible for bad debt reconciliation, journal vouchers at month/year end
- Assisted operations with streamlining the process of OEM shipments within their hubs
- Participated in the implementation of Oracle within A/R and order entry modules.
Accounts Receivable Specialist
Metricom Inc
Los Gatos, CA.
10.1996 - 07.1997
- Performed collection calls on past due accounts, average DSO (days of sale outstanding) of 48 days down from company average of 68 days
- Process customer payments, reconcile customer accounts, credit/debit memo processing, which provides an accurate accounts receivable
- Participated in the implementation of Oracle within the A/R module.
Credit & Collection Specialist
Connector Resources Unlimited
Milpitas, CA.
07.1988 - 10.1996
- Performed collection calls, average of 46 days compared to the company's average of 65 days
- Established customer credit lines by determining the company's financial strength with vendor references
- Cash receipts processing and reconciliation of accounts receivable
- Responsible for daily invoicing and other data entry responsibilities.
Education
High School Diploma -
Santa Clara High School
Santa Clara, CA06.1988
Timeline
Owner
Busy Bee Daycare
02.2005 - Current
Account Manager
ELSA, Inc,
04.2001 - 05.2002
Inside Sales Representative
ELSA, Inc,
02.2000 - 04.2001
Inside Sales & Marketing Assistant
Sentex Corporation, Distributor of Sensors & Switches
02.1999 - 02.2000
Accounts Receivable Analyst
Diamond Multimedia Systems, Graphics Accelerators
07.1997 - 11.1998
Accounts Receivable Specialist
Metricom Inc
10.1996 - 07.1997
Credit & Collection Specialist
Connector Resources Unlimited
07.1988 - 10.1996
High School Diploma -
Santa Clara High School