Nicole Denzer
Denver,CO
Summary
Dynamic customer service professional with extensive experience at Walgreens Boots Alliance, excelling in transaction processing and complaint resolution. Proven ability to enhance customer satisfaction through effective multi-tasking and time management. Recognized for maintaining high cleanliness standards and delivering accurate orders in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Independent Contractor
World Pac
Denver, CO
04.2024 - 08.2025
- Was responsible for, delivering auto parts to mechanic garages around Denver.
Customer Service Associate
Walgreens Boots Alliance
Denver, CO
09.2023 - 05.2024
- Assisted customers with inquiries, providing accurate product information and solutions.
- Processed transactions efficiently using point-of-sale systems, ensuring customer satisfaction.
- Resolved customer complaints promptly, enhancing overall shopping experience.
- Maintained store appearance by organizing merchandise and ensuring cleanliness standards.
Server, Shift Manager
Perkins Restaurant & Bakery
Denver, CO
03.2022 - 09.2023
- Delivered exceptional customer service in high-pressure environments, enhancing guest satisfaction and loyalty.
- Managed multiple tables efficiently during peak hours, ensuring timely order delivery and accuracy.
- Collaborated with kitchen staff to coordinate food preparation and presentation, maintaining quality standards.
- Trained new servers on menu items, service protocols, and point-of-sale systems for operational efficiency.
Education
High School Diploma -
South High School
Denver, COSkills
- Customer service
- Transaction processing
- Complaint resolution
- Time management
- Cleanliness standards
- Order accuracy
- Multi-tasking ability
- Point-of-sale systems
Timeline
Independent Contractor
World Pac
04.2024 - 08.2025
Customer Service Associate
Walgreens Boots Alliance
09.2023 - 05.2024
Server, Shift Manager
Perkins Restaurant & Bakery
03.2022 - 09.2023
High School Diploma -
South High School