Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Accomplishments
Timeline
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Nicole Dowches

Bridgewater,NJ

Summary

Energetic Office Manager with expertise in supporting day-to-day operations and achieving goals. Enhances workflows through advanced organizational, technical, and skills. Committed to providing attentive assistance to office staff.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Office Manager

Somerset County Jail
Somerville, NJ
01.2024 - Current
  • Provides confidential support to the administrative staff and various units of the jail
  • Processes Bail Recognizance and Child Support.
  • Incarcerated Person's Medical Billing
  • Assisted with billing and invoicing for services rendered.
  • Handled billing inquiries and processed payments for reservations.
  • Assisted with billing and invoicing for services rendered.
  • Ordering Office Supplies.
  • Maintains training documentation, files and records for jail uniformed staff and civilian staff
  • Payroll
  • Copies and distributes disciplinary adjudications, and / or disciplinary waivers to incarcerated persons through jail legal mail system
  • Create and update disciplinary logs
  • Create and update disciplinary stats
  • Create and maintain disciplinary logs
  • Schedule incarcerated persons visits
  • Daily inspection of incarcerated person incoming mail through Vero Vision mail scanner
  • Uploading documents into InfoShare Portal
  • Create and update Internal Affair Files
  • Downloading video when needed
  • Input background checks into BCI and finalize from Sheriff Office
  • Transcriptions of Internal Affair Investigations

Administrative Assistant II

Somerset County Jail
Somerville, NJ
12.2021 - 12.2023
  • Provides confidential support to administrative staff and uniformed staff
  • Provides confidential support to Security Threat Group Unit, PREA / Bias Unit, and the Internal Affairs Unit
  • Monitor incarcerated persons phone calls as directed
  • Monitor incarcerated persons calls to the Prison Rape Elimination Act help line
  • Monitors incarcerated persons tablet use as directed
  • Provides confidential assistance to the Office of Professional Standards in reference to internal investigations; administrative investigations and criminal investigations

Mail Clerk

Somerset County Jail
Somerville, NJ
03.2018 - 12.2021
  • Maintained records of all incoming and outgoing mail packages.
  • Sorted and distributed incoming mail and packages
  • Monitor incarcerated persons in-house mail

Preschool Teacher

For Kids Only
Alpha, NJ
10.2004 - 08.2014
  • Conducted classroom activities to stimulate physical, mental, and social development of preschool students.
  • Organized educational materials and resources to create an engaging learning environment.
  • Assisted in providing a safe and secure environment for children.
  • Established positive relationships with parents and guardians by regularly communicating student progress.
  • Maintained records of attendance, health concerns, and other relevant information about the children in my care.
  • Facilitated group play activities that encouraged collaboration among students.
  • Supervised outdoor playtime while ensuring safety regulations were followed.
  • Encouraged critical thinking skills through problem solving activities.
  • Incorporated music, art, games, books, blocks, puzzles into daily instruction.
  • Led story time sessions designed to promote literacy skills among young learners.
  • Assisted in organizing field trips so students could experience hands-on learning opportunities outside the classroom.

Education

High School Diploma -

Bridgewater Raritan Regional High School
Bridgewater, NJ
06-1996

Skills

  • Billing
  • Office Management
  • Policy Development
  • Data Entry
  • Office Administration
  • Excellent multi-tasking ability
  • Scheduling Coordination
  • Organizational Skills
  • Scheduling
  • Relationship Building
  • Payroll Processing
  • Account Reconciliation
  • Scheduling and calendar management
  • Administrative Support
  • Inventory Control

Affiliations

  • Outside of my professional life, I love the outdoors from riding ATV's to gardening, arts and crafts, reading, participating in school activities, cooking, baking, enjoying life all around me.

Certification

  • National White Collar Crime Center - Introduction to Strategic Intelligence Analysis
  • Somerset County Police Academy - Evidence.com Review and Updates
  • Somerset County - Confidential Informants
  • NJDOC Intelligence
  • FBI Regional Hang Task Force

Accomplishments

Over the last six years, I have been employed by the Somerset County Jail, I have received two promotions. I started as a Mail Clerk then to Administrative Assistant to Office Manager. During my time as an Administrative Assistant, I was able to detect large amounts of contraband coming into our facility on more than two occasions. I also have had the pleasure of assisting many outside agencies.

Timeline

Office Manager

Somerset County Jail
01.2024 - Current

Administrative Assistant II

Somerset County Jail
12.2021 - 12.2023

Mail Clerk

Somerset County Jail
03.2018 - 12.2021

Preschool Teacher

For Kids Only
10.2004 - 08.2014

High School Diploma -

Bridgewater Raritan Regional High School
Nicole Dowches