Nicole Dressler
Tinton Falls,NJ
Summary
Enthusiastic about helping patients get necessary medical support by obtaining authorizations, scheduling procedures and coordinating paperwork. Detail-oriented and proactive with good relationship-building skills, a hardworking nature and an adaptable approach. Proficient in various Microsoft packages like Excel, Outlook, and Word.
Overview
3
3
years of professional experience
Work History
Patient Service Representative
Reproductive Science Center Of New Jersey
04.2023 - Current
- Improved patient satisfaction by providing exceptional customer service during check-in and check-out processes.
- Enhanced office efficiency by managing multi-line phone systems and promptly directing calls to appropriate personnel.
- Processed medical records requests efficiently, safeguarding patient privacy while ensuring timely information access for healthcare providers.
Medical Assistant
Center For Interventional Pain And Spine
01.2022 - 01.2023
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
Pharmacy Technician
Rite Aid
09.2020 - 02.2022
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
Education
Bachelor in Medical Diagnostics - Pre-Physician Assistant
University of Delaware
Newark, DE12.2022
Associates in Biology -
Arizona Western College
Yuma, AZ05.2020
Skills
- Claims Handling and Coverage Verification
- Vital Statistics Documentation
- Multitasking Abilities
- Insurance Verifying
- Medical Billing
- Appointment Scheduling
- Medical terminology knowledge
- Database Search and Data Entry Skills
Accomplishments
- Dean's List- Arizona Western College: 2018
- Honor's Program- Arizona Western College: 2018-2020
- Dean's List- University of Delaware: 2020
Timeline
Patient Service Representative
Reproductive Science Center Of New Jersey
04.2023 - Current
Medical Assistant
Center For Interventional Pain And Spine
01.2022 - 01.2023
Pharmacy Technician
Rite Aid
09.2020 - 02.2022
Bachelor in Medical Diagnostics - Pre-Physician Assistant
University of Delaware
Associates in Biology -
Arizona Western College
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