Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Nicole Gamble

Memphis,TN

Summary

12 years of relevant health care management experience. Specializing in memory care for dementia patients, health insurance benefits, & supervisory roles in management. Seeking a position to utilize my skills & expertise to create positive changes within your company.

Overview

10
10
years of professional experience

Work History

Office Manager

Carelon Health Clinic
Memphis, TN
08.2024 - Current
  • Assisted with the preparation of budgets, forecasts and financial statements.
  • Supervised staff members, organized schedules and delegated tasks.
  • Processed payroll accurately ensuring all employees were paid on time.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.

Clinical Practice Manager

Crestwood Medical Center
Madison, AL
03.2024 - 06.2024
  • Managed clinical staff to ensure efficient and effective patient care.
  • Ensured compliance with all applicable laws, regulations, and accreditation standards.
  • Coordinated the scheduling of patients' appointments and treatments.
  • Reviewed patient records for accuracy and completeness in accordance with HIPAA guidelines.

Temporary Employee

Spherion Staffing Agency
Huntsville, AL
12.2023 - 12.2023
  • Most recent temporary job assignment with Target Distribution Center
  • Responsible for processing outbound inventory shipping orders for customers
  • Used electronic inventory devices to scan, label, and ship customer products to their addresses
  • Worked overtime to assist with freight shipment inventory surges.

Memory Care Manager

Loving Spaces, LLC
Huntsville, AL
01.2022 - 10.2023
  • Daily management of caretaker employees by overseeing dementia patient food consumption, changing undergarments, bathing procedures, medicine intake, and physical therapy sessions.
  • Ensured each employee is complying with standard of care protocols
  • Communicated with patient physicians & pharmacists when patients are in need of medicine refills or changes
  • Trained new employees on daily patient care requirements & implemented new training techniques as needed

Disease Intervention Specialist

Alabama Department of Public Health
Sheffield, AL
04.2018 - 05.2022
  • Responsible for field investigative work in the epidemiological program of prevention and control of communicable diseases
  • Recruited and enrolled health care providers into the Alabama Immprint Vaccine Registry system
  • Prepared reports and recommending actions to correct and also improve Vaccine for Children program deficiencies in accordance with the Center for Disease Control policies and guidelines
  • Conducted vaccine preventable disease investigations for reporting purposes to the Center for Disease Control
  • Assisted with public health outbreak response duties such as initiating COVID-19 pandemic contact tracing

Customer Service Specialist

Blue Cross Blue Shield of Alabama
Huntsville, AL
09.2014 - 03.2018
  • Assisted prospective insurance members with selecting the most appropriate and cost effective insurance plans according to their budget, current health status, and desired coverage levels
  • Explained insurance product plan details to prospective insurance members
  • Verified health insurance coverage and correctly advising providers of members' current insurance benefits for health care services
  • Answered incoming customer inquiries regarding product and service information.

Education

Bachelor of Science in Health Care Management -

The University of Alabama at Birmingham
08.2012

Skills

  • Excellent Communication
  • Project Planning
  • Teamwork and Collaboration
  • Customer Relations
  • Problem Resolution
  • Remote Office Availability
  • Organization and Time Management
  • Team Building

Volunteer Experience

True Light Church, 06/2012, 09/2014, Ensuring a safe and healthy environment for children's church services. Assisting the outreach department with delivering food & volunteering at homeless shelters. Providing child care services in the nursery for church members & visitors.

Timeline

Office Manager

Carelon Health Clinic
08.2024 - Current

Clinical Practice Manager

Crestwood Medical Center
03.2024 - 06.2024

Temporary Employee

Spherion Staffing Agency
12.2023 - 12.2023

Memory Care Manager

Loving Spaces, LLC
01.2022 - 10.2023

Disease Intervention Specialist

Alabama Department of Public Health
04.2018 - 05.2022

Customer Service Specialist

Blue Cross Blue Shield of Alabama
09.2014 - 03.2018

Bachelor of Science in Health Care Management -

The University of Alabama at Birmingham

Similar Profiles

CREATE PROFILE
Nicole Gamble