Nicole Garcia
Resumen profesional
Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. Highly skilled Account Associate with experience in managing client accounts, financial reporting and strategic planning. Possess strength in problem-solving and communication, crucial for fostering client relationships and team collaboration. Previous work has contributed to efficient account management processes and improved customer satisfaction levels.
A personnel management professional with a strong strategic vision.
I possess excellent interpersonal skills and a great capacity for recruiting talent tailored to the specific needs of each organization. I am currently seeking new career opportunities with potential for professional advancement.
Datos destacados
10
10
years of professional experience
Experiencia
Account Associate
Cibo LLC
New York, NY
2022.06 - 2024.07
- Developed and maintained relationships with clients to ensure their satisfaction with services provided.
- Maintained accurate records of all transactions within the accounting system Software.
- Processed customer payments via wire transfer or ACH payment methodologies.
- Created invoices for customers based on sales orders received from other Departments.
- Responded promptly to inquiries from customers regarding payment status or billing questions.
- Managed day-to-day bookkeeping functions such as entering invoices into the system, reconciling bank statements.
- Managed delivery schedules, progress updates and vendor relations.
- Received and recorded cash, checks and transfers.
- Handled accounts payable and receivable, including invoicing and payment processing.
- Performed bookkeeping and accounting consulting services.
- Recorded debit, credit and account transactions in computer spreadsheets and databases.
Bilingual Recruiter Floor Supervisor
Cibo LLC
New York, NY
2018.05 - 2022.05
- Developed strong and lasting rapport to improve customer service and retain valued clients.
- Maintained a clean, organized, and safe work environment at all times.
- Assisted with the hiring process by screening resumes, conducting interviews, and making recommendations for hire.
- Performed daily opening and closing procedures according to established guidelines.
- Managed cash register operations including deposits, withdrawals, transfers.
- Implemented strategies aimed at increasing sales volume while minimizing costs.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Overcame objections and closed sales while following company policies and legal requirements.
- Scheduled staff shifts and assigned duties to ensure efficient workflow.
- Processed customer payments accurately and efficiently.
- Developed employee training materials and conducted orientation sessions for new hires.
- Resolved customer complaints in a timely and professional manner.
- Capacitación continua al personal sobre nuevas técnicas y productos de limpieza.
- Elaboración de horarios de trabajo y asignación de tareas específicas.
- Participación en el proceso de selección y reclutamiento de nuevo personal.
- Gestión de inventarios de suministros y equipos de limpieza.
- Gestión de llamadas telefónicas, correos electrónicos, quejas y reclamaciones.
Personal Assistant to the Owner
Aida Real Estate Sales
New York, NY
2014.03 - 2023.10
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Respond to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained appropriate filing of personal and professional documentation.
- Kept detailed track of household and maintenance inventory and schedules.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Guided prospective tenants through the leasing process, including property tours, application assistance, and lease execution.
- Maintained strong client relationships by providing exceptional customer service and timely follow-up.
- Managed property listings across multiple platforms, ensuring accuracy and maximizing visibility.
- Screened applicants, verified documentation, and ensured compliance with company policies and legal requirements.
- Coordinated lease renewals, move-ins, and move-outs while maintaining detailed and organized records.
- Collaborated with property management and maintenance teams to address tenant needs and ensure satisfaction.
Formación
Tourism And Travel Management -
Artemisia Gentileschi
MilanoEnfatiza tus habilidades clave
- Operations Management
- Policy Implementation
- Staff Development
- Business Development
- Marketing
- Schedule Preparation
- Team Leadership
- Verbal and Written Communication
- Time Management
- QuickBooks
- Processing payroll
- Organization skills
- Self-Motivation
- Teamwork and Collaboration
- Complex Problem-Solving
Idiomas
Spanish
Experto
English
Avanzado
Italian
Experto
Portuguese
Intermedio avanzado
Cronología
Account Associate
Cibo LLC
2022.06 - 2024.07
Bilingual Recruiter Floor Supervisor
Cibo LLC
2018.05 - 2022.05
Personal Assistant to the Owner
Aida Real Estate Sales
2014.03 - 2023.10
Tourism And Travel Management -
Artemisia Gentileschi