Summary
Overview
Work History
Education
Skills
Timeline
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Nicole Gilleland

Tampa,FL

Summary

Dedicated and reliable, with a proven track record at Publix Super Markets Inc, I excel in customer service and complex problem-solving. Known for exceptional work ethic, punctuality, and the ability to foster meaningful customer relationships. Demonstrated ability to utilize interpersonal and communication skills as well as strong organizational skills.

Overview

6
6
years of professional experience

Work History

Cashier

Publix Super Markets Inc
09.2018 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Education

Bachelor of Science - Political Science

Florida State University
Tallahassee, FL
05-2025

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Reliability and punctuality
  • Professionalism and courtesy
  • Issue resolution

Timeline

Cashier

Publix Super Markets Inc
09.2018 - Current

Bachelor of Science - Political Science

Florida State University

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Nicole Gilleland