Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Glover

Anaheim,CA

Summary

Dynamic retail professional with a proven track record at Levi Strauss & Co, excelling in employee training and sales analysis. Achieved a 4% increase in sales performance while fostering team development and enhancing customer engagement. Skilled in inventory management and passionate about delivering exceptional customer service.

Overview

9
9
years of professional experience

Work History

Assistant Store Manager

Levis Strauss & Co
Orange, CA
10.2019 - Current
  • Coached and developed store associates through formal and informal interactions.
  • Provided training to new employees on company policies and procedures.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • leveraged opportunity to lead district ASM calls for team development and connection as fleet
  • Implemented successful business strategies to increase revenue and target new markets.

Acting Store Manager

Levis Strauss & Co
Orange, CA
06.2024 - 08.2025
  • Achieved 4% increase in year-over-year sales performance during Q3.
    Surpassed conversion rate by 1% through targeted strategies.
    Maintained units per transaction (UPT) at consistent levels.
    Leveraged traffic effectively, resulting in 4% growth in customer engagement.
  • Guided leaders in adopting a fresh approach to training
  • Recruited for management team and established as point of contact for store

Retail Keyholder

Forever 21
Mission Viejo, CA
01.2017 - 10.2019
  • Utilized problem solving skills to resolve customer disputes or complaints quickly and efficiently.
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Provided customer service, answered questions, and addressed complaints regarding merchandise or services.
  • Assisted with training new employees on company policies, procedures, and guidelines.

Education

High School Diploma -

Anaheim High School
Anaheim, CA
05-2014

Skills

  • Employee training
  • Sales analysis
  • Inventory management
  • Visual merchandising
  • Customer service
  • Payroll administration
  • Time management
  • Team building
  • Loss prevention

Timeline

Acting Store Manager

Levis Strauss & Co
06.2024 - 08.2025

Assistant Store Manager

Levis Strauss & Co
10.2019 - Current

Retail Keyholder

Forever 21
01.2017 - 10.2019

High School Diploma -

Anaheim High School

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