Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nicole Gonzalez

EVERETT,WA

Summary

Accomplished Patient Service Representative and Radiology Assistant with a proven track record at Optum, adept in insurance verification and enhancing patient care through effective communication. Demonstrates exceptional document filing skills and a commitment to continuous learning in nursing, contributing to improved healthcare delivery and patient satisfaction.

Overview

6
6
years of professional experience

Work History

Patient Service Representative

Optum
02.2022 - Current
  • Balanced deposits and credit card payments each day.
  • Used Epic to schedule appointments.
  • Took copayments and compiled daily financial records.
  • Applied administrative knowledge and courtesy to explain procedures and services to patients.

Radiology Assistant

Radia
01.2019 - 08.2021
  • Communicated test results to physicians and other healthcare professionals.
  • Coordinated with other healthcare personnel to deliver quality patient care.
  • Participated in continuing education programs related to radiology.

Education

Associate Degree in Nursing - Nursing

Everett College, WA
Everett, Wa
06.2026

Associate of Science - Pre-Nursing

Cascadia College
Bothell, WA
12.2023

Skills

  • Insurance verifying
  • Document filing
  • Interpreting physician orders
  • Appointment Scheduling
  • Data entry proficiency
  • Scheduling appointments

Languages

Spanish
Limited Working

Timeline

Patient Service Representative

Optum
02.2022 - Current

Radiology Assistant

Radia
01.2019 - 08.2021

Associate Degree in Nursing - Nursing

Everett College, WA

Associate of Science - Pre-Nursing

Cascadia College

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Nicole Gonzalez