Nicole Hall
Sterling,VA
Summary
Versatile Bartender with 18 years of hands-on experience using correct techniques and measurements to excellently prepare alcoholic & nonalcoholic drinks. Creative and artistic team player with updated knowledge of current and classic cocktails. Dedicated to providing positive customer experience to keep them happy and so they thoroughly enjoy their visit.
In regards to the gap in my resume, I spent those two years caring for my grandmother who could no longer live on her own. I am happy to provide more details about that along with a number of references upon request.
Overview
7
7
years of professional experience
Work History
Bartender
Delirium Cafe
Leesburg, VA
10.2023 - 03.2024
- Greeted guests and provided excellent customer service.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Assisted in setting up the bar for service shift, including prep work and making sure the money was always correct.
- Developed good working relationships with fellow employees through effective communication.
- Stayed up to date on rotating beer selection to better advise guests on the choice best suited for them.
- Maintained knowledge of new cocktails, mocktails, and classics to appeal to a wide array of guests.
- Balanced registers and generated sales reports nightly
Bartender
Green Tree Tavern
Leesburg, VA
04.2023 - 12.2023
- Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Arranged bottles and glasses behind bar to make attractive displays.
- Thoroughly cleaned and organized behind the bar on a weekly basis.
- Crafted cocktails from scratch to offer people a customized experience.
- Worked for 8-12 hour shifts without getting exhausted.
- Developed close friendships with coworkers which cultivated a fun environment.
Bartender, General Manager
Lonerider
Raleigh, NC
02.2017 - 03.2021
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Used excellent verbal skills to engage customers in conversation and effectively determine what they would enjoy most.
- Transitioned the bar from being beer only to full service including getting permits, an ABC license, glassware and tools.
- Created unique cocktail menus utilizing our spirit line as well as additional brands.
- Responsible for hiring and training all new staff members, including creating training manuals.
- Maintained strong relationships with all departments including brewers, marketing and sales.
- Coming up with flavors for specialty beer release nights.
Education
Some College (No Degree) - English
West Virginia University
Morgantown, WVSkills
- Suggestive Selling
- Payment Processing
- Beverage Preparation
- Menu Memorization
- Salesmanship
- Cash Register Operation
- Creative Mixology
- Outstanding customer service
- Cocktail list development
- Outgoing Personality
- Anticipating guest needs
- Teamwork and Professionalism
References
References available upon request.
Timeline
Bartender
Delirium Cafe
10.2023 - 03.2024
Bartender
Green Tree Tavern
04.2023 - 12.2023
Bartender, General Manager
Lonerider
02.2017 - 03.2021
Some College (No Degree) - English
West Virginia University
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