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Dedicated Medical Assistant with over 20 years of experience in patient scheduling and HIPAA compliance. Known for effective communication and attention to detail, contributing to streamlined patient care and improved workflow.

Experienced Phlebotomist bringing 3 years of experience. Expert in venipuncture, capillary puncture and special collections. Skilled in accurately collecting specimens for quick testing and diagnostic turnaround. Team-oriented in training clinical staff on proper venipuncture techniques.

Dedicated Healthcare Operations and Customer Service Professional with over four years of experience supporting patients, providers, and administrative teams within fast-paced clinical and customer-focused environments, including AdventHealth Pulmonary. Known for delivering compassionate patient care, managing high-volume communications, coordinating referrals and equipment needs, and maintaining accurate records while adhering to HIPAA standards. Highly organized, detail-oriented, and adaptable, with a proven ability to streamline workflows, improve service delivery, and build strong professional relationships.

Dynamic Medical Assistant with extensive experience at Martin McDermott Family Practice, excelling in patient care and HIPAA compliance. Proven ability to enhance clinic efficiency through effective patient scheduling and accurate electronic health records management. A reliable team player skilled in phlebotomy and committed to delivering empathetic support to patients.
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Professional with significant experience in medical office environments, prepared for this role. Proven track record in managing patient records, scheduling appointments, and ensuring efficient office operations. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in medical terminology, electronic health records, and patient communication, valued for reliability and flexibility.
Versatile professional serves as first point of contact for patients by verifying insurance, handling paperwork and preparing records. Patient-oriented and helpful candidate familiar with MS Office and EHR systems coupled with thorough knowledge of medical terminology. Committed to providing personalized service and quality patient care.


  Extensive receptionist and call center experience Communicate well with employees and customers when providing information in person and over the phone Strong experience in verifying and processing referrals such as State Workers Compensation and Motor Vehicle Accidents Experience opening and closing as well as verifying/securing daily cash intake Type 50 wpm and well organized in managing office areas Experience greeting and checking in patients
  Able to multitask and have strong customer service skills
  Ability to work under pressure and within time constraints Knowledge of medical terminology.
  Ability to be flexible in work assignments, detail oriented and organized and works well with others in a professional manner. Strong communication skills to effectively obtain information from patients, physicians, other clients.
  Ability to function independently, organize work, multitask, and establish priorities. Numerical ability is required to discuss financial arrangements including deposit requirements. . Ability to exercise good judgment in determining appropriate actions in emergent situations, problem solving, and retain composure in stressful situations. Detail oriented and organized.
  Ability to manage work volume and disseminate status updates to team members.


NICOLE HANDY

Summary

Overview

Work History

Medical Assistant

Production Associate

Administrative Assistant

Production Scheduler

Team Leader

Education

High School Diploma - undefined

Certified Clinical Medical Student - CCMA

Skills

Certification

Timeline

Medical Assistant

Production Associate

Administrative Assistant

Production Scheduler

Team Leader

High School Diploma - undefined

Certified Clinical Medical Student - CCMA

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