Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
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Nicole Haranczyk

Chicago,IL

Overview

3
3
years of professional experience

Work History

Phone Operator

Moretti Ristorante Pizzeria
Rosemont, IL
08.2021 - 03.2024
  • Answered incoming calls and directed them to the appropriate department or individual.
  • Greeted callers and identified their needs quickly and accurately.
  • Assisted servers in setting up tables for guests.
  • Organized food orders and ensured accuracy of items served to customers.
  • Ensured that all orders were correct before leaving the kitchen area.
  • Communicated with chefs regarding potential menu changes or specials for the day.
  • Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
  • Maintained supplies such as napkins, silverware, glassware and plates throughout shift.
  • Assisted in training new staff members on restaurant operations and procedures.
  • Performed daily pre-shift side work duties such as restocking supplies, polishing silverware.

Server

Baker Square
Chicago, IL
05.2023 - 01.2024
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.
  • Handled money transactions accurately while following company procedures for handling cash payments.

Catering Server

Chicago Botanic Gardens
Glencoe, IL
06.2022 - 08.2023
  • Prepared and served food items to guests in a timely manner.
  • Maintained cleanliness of the buffet area, including setting up and breaking down the buffet table.
  • Greeted guests as they arrived for events, provided them with information about menu items, and answered any questions they had.
  • Assisted other servers in carrying trays of food from kitchen to dining area.
  • Set up tables with appropriate linens and silverware prior to each event.
  • Cleaned up after events, including washing dishes and utensils used during meal service.
  • Restocked supplies such as beverages, condiments, plates or glasses when necessary.

Election Poll Worker

Chicago Board of Elections
Chicago, Illinois
11.2020 - 11.2020
  • Provided assistance to voters by explaining voting procedures and answering questions.
  • Distributed ballots to voters, ensuring they were given the correct ballot type.
  • Monitored polling area to ensure that only eligible voters were allowed to cast their votes.

Education

Illinois State University
Normal, IL
05-2026

High School Diploma -

William Howard Taft High School
Chicago, IL
06-2022

Skills

  • Telephone Etiquette
  • Appointment confirmation
  • Accurate message transcription
  • Appointment Scheduling
  • Call handling
  • Greeting customers
  • Flexible Schedule
  • Research
  • Computer Skills
  • Tech-Savvy

Languages

English
Native/ Bilingual
Polish
Native/ Bilingual

Accomplishments

  • Criminal Justice Association
  • Criminal Justice Leads

Timeline

Server

Baker Square
05.2023 - 01.2024

Catering Server

Chicago Botanic Gardens
06.2022 - 08.2023

Phone Operator

Moretti Ristorante Pizzeria
08.2021 - 03.2024

Election Poll Worker

Chicago Board of Elections
11.2020 - 11.2020

Illinois State University

High School Diploma -

William Howard Taft High School

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Nicole Haranczyk