Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Harris

Ashburn,VA

Summary

Expert in operations management and problem-solving, with a knack for cybersecurity and staff development. Achieved significant improvements in efficiency and profitability by fostering a collaborative work environment and implementing strategic business development initiatives. High-energy management professional offers proven skills in strengthening operational procedures, enhancing team productivity and streamlining processes. Adaptable in changing environments with strategic decision-making skills. Performance-oriented and hardworking to create approaches to boost long-term business success.

Overview

9
9
years of professional experience

Work History

Assistant General Manager

Uncle Julios
01.2024 - Current
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Resolved problems promptly to elevate customer approval.
  • Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
  • Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
  • Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
  • Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
  • Enhanced communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for improvement.

Substitute Teacher

Loudoun County Public Schools
09.2017 - Current
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.

Senior Manager

Bonefish Grill
05.2015 - 12.2023
  • Provided strong leadership to enhance team productivity and morale.
  • Led cross-functional teams to achieve project milestones and deliver high-quality results.
  • Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
  • Improved team performance by providing comprehensive training and fostering a collaborative work environment.

Teacher

Primrose Schools
01.2018 - 12.2019
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.

Education

No Degree - Secondary Education

Mount St Mary's University
Emmitsburg, MD

High School Diploma -

Stone Bridge High School
Ashburn, VA
05.2017

Skills

  • Staff Management
  • Inventory Control
  • Operations Management
  • Staff Development
  • Food safety and sanitation
  • Training and development background
  • Budget Control
  • Business Development
  • Financial Reporting
  • Customer Retention
  • Cybersecurity knowledge
  • Problem-Solving
  • Skilled in Python

Timeline

Assistant General Manager

Uncle Julios
01.2024 - Current

Teacher

Primrose Schools
01.2018 - 12.2019

Substitute Teacher

Loudoun County Public Schools
09.2017 - Current

Senior Manager

Bonefish Grill
05.2015 - 12.2023

No Degree - Secondary Education

Mount St Mary's University

High School Diploma -

Stone Bridge High School
Nicole Harris