Nicole Hernandez
Franksville,WI
Summary
Highly motivated and results driven. Passion for customer first business approach. Genuinely enjoy teaching, coaching and mentoring new employees. Twenty years of multi unit experience.
Oversee 56 restaurants and 9 district managers.
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
35
35
years of professional experience
Work History
Director of Operations
Bridgeman Foods
Franklin, WI
06.1989 - Current
- Assessed and evaluated business procedures and implemented structure to improve day-to-day operations.
Education
Some College (No Degree) - Business Administration And Management
College of Lake County
Grayslake, ILSkills
- Operations Oversight
- Leadership Training
- Revenue Forecasting
- Customer Service Management
- Financial Controls Implementation
- Team Leadership
- Human Resources Oversight
- Assignment Delegation
- Decision Making
- Problem Anticipation and Resolution
- Business Leadership
- Finance and Accounting Oversight
- People Skills
- Organizational Skills
- Good Work Ethic
Timeline
Director of Operations
Bridgeman Foods
06.1989 - Current
Some College (No Degree) - Business Administration And Management
College of Lake County