Summary
Overview
Work History
Education
Skills
Timeline
Awards & Associations
Generic
Nicole Huelster

Nicole Huelster

Philadelphia,PA

Summary

Dynamic and highly organized professional passionate about crafting unforgettable events. Proven expertise in managing customer relations and delivering exceptional service that exceeds expectations. Committed to implementing best practices in customer service to ensure consistent, positive interactions that enhance overall satisfaction.

Overview

9
9
years of professional experience

Work History

Wedding Coordinator

Kings Mills
09.2024 - Current
  • Ran all forms of social media using modern marketing techniques.
  • Coordinated logistics for weddings, ensuring seamless execution of ceremonies and receptions.
  • Collaborated with vendors to secure services, negotiate contracts, and manage event details.

Hospitality Intern

Xanterra
05.2023 - 08.2024
  • Delivered exceptional customer service across multiple luxury hotel departments.
  • Assisted guests with park activities and navigation while utilizing Opera systems.
  • Resolved guest concerns in high-pressure situations with professionalism and efficiency.

Guest Services Intern

Gift of Life Howie’s House
01.2024 - 05.2024
  • Coordinated event décor and logistics for a major fundraising initiative.
  • Checked transplant families in and out of the facility, ensuring compassionate service.
  • Prepared and finalized daily operational reports using Arreva systems.

Restaurant Manager

Crepe Shop
04.2016 - 08.2021
  • Managed daily restaurant operations, ensuring adherence to quality and service standards.
  • Trained and mentored staff, fostering a positive work environment and enhancing team efficiency.
  • Developed schedules for staff, balancing labor costs with operational needs to maximize productivity.

Education

Bachelor of Science - Sport, Tourism, And Hospitality Management

Temple University
Philadelphia, PA
05.2024

Associate in Science - Culinary Arts

Johnson & Wales
Providence, RI
05.2021

Skills

  • Microsoft Word, Office, and Excel
  • Communication
  • Adaptability
  • Problem-Solving
  • Event Planning
  • Customer Relations
  • Team Collaboration
  • Resourceful Multitasking

Timeline

Wedding Coordinator

Kings Mills
09.2024 - Current

Guest Services Intern

Gift of Life Howie’s House
01.2024 - 05.2024

Hospitality Intern

Xanterra
05.2023 - 08.2024

Restaurant Manager

Crepe Shop
04.2016 - 08.2021

Bachelor of Science - Sport, Tourism, And Hospitality Management

Temple University

Associate in Science - Culinary Arts

Johnson & Wales

Awards & Associations

Ceramic Artist at Mission in Arts   |   Woman’s Club Scholarship     |  Restaurant Management Award in DECA competition   |   Italian Club Member   |   2019 Student Baking Award   |   Sorority Member in Delta Delta Delta   |   Fashion in Business Club   |   DECA Member

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