Nicole Huff
Mansfield
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
4
4
years of professional experience
Work History
Office Assistant
Dr. Angela Huff- Neurologist Office
DeSoto, TX
06.2021 - 07.2021
- Organized medical charts.
- Scheduled patient appointments.
- Assisted with patient's medical concerns.
- Proven ability to learn quickly and adapt to new situations.
Team Member
Nestle Toll House Café/ Smoothie Factory
Mansfield, TX
11.2022 - 06.2024
- Worked over winter and summer breaks throughout college as well.
- Trained new employees in how to operate essential machinery as well as how to develop exemplary customer service.
- Engaged in customer service in terms of handling feedback, taking orders, and performing final checks on orders.
- Organized store paperwork and information pertaining to the necessary functions of the store.
Team Member
Pei Wei Asian Express
Mansfield, TX
07.2024 - 08.2024
- Trained new employees on how to operate the front of the house in communicating efficiently with customers and how to use essential equipment.
- Engaged in excellent customer service while taking orders and delivering orders.
- Assisted chefs and managers in food preparation for important catering orders.
- Maintained cleanliness and organization of workstations to ensure a safe environment.
Shift Leader
Cookie Society
Mansfield, TX
05.2025 - 08.2025
- Worked as a shift leader and acting manager of my store.
- Successfully delegated tasks to my team, allowing us to always be efficient in serving customers.
- Engaged in customer service through remedying customer satisfaction and spoke about promotional services in store.
- Completed editorial tasks with the manager and owners referring to my team and store through various reports.
- Trained new/mall employees on how to do their assigned tasks exceedingly.
Education
B.A. - Political Science
Hampton University
Hampton, VA05-2027
Skills
- Leadership
- Communication
- Quick learner
- Organization
- Problem-solving
- Multitasking
- Proficient in Excel
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Attention to detail
Websites
Timeline
Shift Leader
Cookie Society
05.2025 - 08.2025
Team Member
Pei Wei Asian Express
07.2024 - 08.2024
Team Member
Nestle Toll House Café/ Smoothie Factory
11.2022 - 06.2024
Office Assistant
Dr. Angela Huff- Neurologist Office
06.2021 - 07.2021
B.A. - Political Science
Hampton University