Summary
Overview
Work History
Education
Skills
Timeline
Bartender
Nicole Kriner

Nicole Kriner

Phoenix,AZ

Summary

At El Enchanto Dos, I excelled in a hostess role, showcasing exceptional customer service and effective multitasking abilities. My proactive approach improved dining experiences through warm greetings and efficient management of reservations and inquiries. My skills in phone etiquette and empathy further enhanced our team's ability to meet diverse customer needs.

Overview

1
1
year of professional experience

Work History

Hostess

El Enchanto Dos
10.2023 - Current
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Education

High School Diploma -

Moon Valley High School
Phoenix, AZ
05.2022

Skills

  • Customer Service
  • Effective Multitasking
  • Patience and Empathy
  • Phone Etiquette

Timeline

Hostess

El Enchanto Dos
10.2023 - Current

High School Diploma -

Moon Valley High School
Nicole Kriner