Open To Work
Nicole Leesuvat-Anderson
Burbank,CA
Work Preference
Summary
Detail-oriented professional with expertise in medical coding and customer service. Proven skills in HIPAA compliance, data entry accuracy, and effective communication enhance patient management and operational efficiency.
Overview
2
2
Languages
1
1
Certification
14
14
years of professional experience
Work History
Retail Merchandiser/Team Leader - CRM Operations
Crossmark Merchandising
Plano, Texas
11.2013 - Current
- Collaborated with team members to implement promotional strategies and campaigns.
- Communicated and coordinated execution of planograms with store management.
- Organized product displays to enhance visual appeal and attract customer attention.
- Conducted inventory assessments to ensure stock availability and timely replenishment.
- Communicated with suppliers to coordinate product deliveries and address issues promptly.
- Assisted customers in selecting appropriate merchandise for their needs.
- Assisted in training new staff on merchandising standards and company policies.
Medical Front Office Receptionist
Kathryn Iwata,MD
Glendale, California
12.2012 - 04.2021
- Managed patient check-in and check-out processes efficiently.
- Scheduled patient appointments using electronic health record system.
- Handled incoming calls promptly, directing inquiries to appropriate staff members.
- Coordinated communication between patients and medical staff effectively.
- Processed insurance verifications and handled billing inquiries professionally.
- Managed patient records and updated information in electronic systems.
- Performed data entry accurately into the practice's EMR system.
- Utilized coding software, ICD 10 CM and CPT codes to enter diagnosis and procedure codes efficiently.
- Reviewed medical records for accurate code assignment and compliance.
Education
Medical Coding
AAPC
Burbank, CA05-2026
Associate of Arts - Arts Education
Los Angeles Pierce College
Woodland Hills,CASkills
- Electronic health records
- Medical coding ( ICD-10-CM,CPT and HCPCS)
- Insurance verification
- Data entry accuracy
- Medical office procedures
- Patient management
- Problem solving
- Effective communication
- Customer service
- HIPAA compliance
Languages
English
Native/ Bilingual
Thai
Native/ Bilingual
Certification
- CPC
Timeline
Retail Merchandiser/Team Leader - CRM Operations
Crossmark Merchandising
11.2013 - Current
Medical Front Office Receptionist
Kathryn Iwata,MD
12.2012 - 04.2021
Medical Coding
AAPC
Associate of Arts - Arts Education
Los Angeles Pierce College