Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nicole Madera Sanchez

Yonkers

Summary

Motivated and detail-oriented professional transitioning from retail sales to clerical support. Bringing strong customer service, data entry, record-keeping, and multitasking skills developed through high-volume retail environments. Known for accuracy, organization, and the ability to communicate clearly with customers and team members. Ready to apply transferable skills to a Clerical Associate role.

Overview

2
2
years of professional experience

Work History

Sales Associate

Kohls
Yonkers, NY
11.2023 - Current
  • Provided customer service demonstrating strong communication and problem-solving skills.
  • Handled cash, processed payments, and balanced registers with accuracy.
  • Entered product information, creating labels, and organizing inventory.
  • Managed high-volume workloads, multitasking between customer support, stocking, and administrative tasks.
  • Trained new employees on store procedures, demonstrating leadership and clarity in communication.
  • Resolved customer inquiries and complaints promptly, improving retention and loyalty rates.
  • Built relationships with customers to encourage repeat business.

Education

High School Diploma -

World View High School
The Bronx, NY

No Degree - Nursing

Westchester Community College
Valhalla, NY

Certificate - EKG

Lehman College
Bronx, NY
07-2025

Certificate - Phlebotomy

Lehman College
The Bronx, NY
05-2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Reliable and punctual

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Sales Associate

Kohls
11.2023 - Current

High School Diploma -

World View High School

No Degree - Nursing

Westchester Community College

Certificate - EKG

Lehman College

Certificate - Phlebotomy

Lehman College