Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nicole Majul Alvarez

Saint Augustine,FL

Summary

Enthusiastic professional with experience in restaurant service, skilled in time management and conflict resolution. Known for fostering teamwork to improve service flow and customer experience, committed to achieving high standards in hospitality.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Taco Libre
Saint Augustine, Florida
09.2024 - 12.2025
  • Delivered friendly, efficient service to enhance customer experience in fast-paced environment.
  • Ensured cleanliness and organization of dining area and service stations for optimal customer satisfaction.
  • Provided excellent customer service to ensure satisfaction.
  • Collaborated with kitchen staff to address customer allergies and special requests, improving service accuracy.
  • Implemented feedback from customers to improve service quality and menu offerings.

Server / Hostess / Food runner

Mango Mangos Restaurant
Saint Augustine, Florida
04.2022 - 12.2025
  • Greeted and welcomed guests upon arrival, fostering a welcoming environment.
  • Delivered food promptly to tables while ensuring order accuracy.
  • Managed reservations and organized seating arrangements for efficient service flow.
  • Coordinated with servers to facilitate timely communication of guest needs, enhancing service efficiency.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Collaborated with team members to refine training processes and content.

Education

University of North Florida
Jacksonville, FL
05-2027

Associate of Arts -

St. Johns River State College
Saint Augustine, FL
07-2025

High School Diploma -

Pedro Menendez High School
Saint Augustine, FL
05-2024

Skills

  • Customer service
  • Customer relationship management
  • Problem resolution
  • Effective communication
  • Team collaboration
  • Conflict management
  • Time management

Certification

Basic Life Support (BLS) - October 2025- October 2027
CPR Certification - October 2025- October 2027

Timeline

Server

Taco Libre
09.2024 - 12.2025

Server / Hostess / Food runner

Mango Mangos Restaurant
04.2022 - 12.2025

University of North Florida

Associate of Arts -

St. Johns River State College

High School Diploma -

Pedro Menendez High School
Nicole Majul Alvarez