Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Martin

Madison,TN

Summary

Being in the Medical Receptionist/Patient Service Specialist field for 7+ years in the hospital experience. I'm capable of working with a team and also independent. Good communication and also able to do multiple task under pressure. The ability to work with others which allows me to grow personal and perfessional

Overview

25
25
years of professional experience

Work History

Patient Service Specialist

Vanderbilt Children's Hospital In The Clinic
Nashville, TN
02.2021 - Current
  • Checking patients in for their appointments
  • Making return follow-ups
  • Making sure all patient information is correct in the chart: name, birthday, phone number,and insurance
  • Answering phone and transferring calls
  • Putting patient on lab boards
  • Carried out day-day-day duties accurately and efficiently.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.

Temperature Screener

Vanderbilt Hospital
Nashville, TN
04.2020 - 01.2021

-making sure employees and patient family didnt have a fever and also make sure they have on masks with a sticker

Unit Secretary

Womans Hospital At Centennial Hospital
Nashville, TN
07.2019 - 01.2020

- Answering phones

-Manage receptionist desk

-Greeting family and visitors

-Answering call lights

-Paging doctors

-Helping out in any way I can

Medical Receptionist

Vanderbilt Children's Hospital
Nashville, TN
04.2014 - 07.2019
  • Managed multi-line phone system and pleasantly greeted patients.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Helped patients complete necessary medical forms and documentation.
  • Setting patient rooms up
  • Answering call lights when patient call out
  • making labels and armbands for both patient and parents

Patient Transporter

Vanderbilt Hospital
Nashville, TN
09.2013 - 04.2014
  • Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs and stretchers.
  • Maintained confidentiality of patient data and condition to safeguard health information.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Warmly greeted patients and visitors and made each feel welcome.
  • Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.

Patient Transporter

Vanderbilt Children's Hospital
Nashville, TN
02.2008 - 07.2013
  • Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs and stretchers.
  • Maintained confidentiality of patient data and condition to safeguard health information.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Warmly greeted patients and visitors and made each feel welcome.
  • Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.

Reservation/Group Coordinator

Sheraton Hotel Downtown
Nashville, TN
03.1995 - 08.2005

-Answering phones

-Making Reservations

-Taking payments at check-in

-Assigning Rooms for guest

-Checking guest in and out

Education

High School Diploma -

Pearl Cohn High
Nashville, TN
12.2008

Skills

    Computer Skills

    -Microsoft Word

    -Star Panel

    -Medipec

    -Teletracking

    -Satellink

Timeline

Patient Service Specialist

Vanderbilt Children's Hospital In The Clinic
02.2021 - Current

Temperature Screener

Vanderbilt Hospital
04.2020 - 01.2021

Unit Secretary

Womans Hospital At Centennial Hospital
07.2019 - 01.2020

Medical Receptionist

Vanderbilt Children's Hospital
04.2014 - 07.2019

Patient Transporter

Vanderbilt Hospital
09.2013 - 04.2014

Patient Transporter

Vanderbilt Children's Hospital
02.2008 - 07.2013

Reservation/Group Coordinator

Sheraton Hotel Downtown
03.1995 - 08.2005

High School Diploma -

Pearl Cohn High
Nicole Martin