- Horseback Riding with 35 years experience
- Interior Design
- Gardening
- Animal Care
- Animal Welfare Advocacy
Nicole Meyer
Fort Wayne,IN
Summary
Results-driven Internet Sales Manager with a proven track record in digital marketing, CRM software mastery, and online sales strategies. Expert in lead generation and SEO, driving revenue growth through data analysis and market trend insights.
Overview
30
30
years of professional experience
Work History
Internet Sales Manager
Max Platt Ford Lincoln LLC
Kendallville, IN
10.2019 - Current
- Developed and implemented online sales strategies to enhance customer engagement and drive revenue growth.
- Analyzed market trends and competitor performance to refine digital marketing campaigns for increased visibility.
- Oversaw e-commerce platform management, ensuring optimal user experience and seamless transaction processes.
- Established key performance indicators to measure success of internet sales initiatives and optimize outcomes.
- Enhanced CRM system utilization to improve lead tracking, follow-ups, and customer relationship management efforts.
- Responded to internet inquiries and phone calls in timely matter.
- Increased online sales by implementing effective marketing strategies and optimizing website content.
Senior Field Sales Manager
Cars.com
Fort Wayne, IN
04.2011 - 12.2018
- Mentored and trained junior sales staff to enhance team performance and engagement.
- Cultivated strong relationships with key clients, driving customer satisfaction and retention.
- Streamlined reporting processes, improving accuracy of data analytics for performance tracking.
- Negotiated favorable contract terms with clients, ensuring long-term partnerships and mutual success.
- Developed a comprehensive understanding of product offerings to effectively communicate benefits and features to potential clients.
- Trained and mentored junior sales team members to improve their performance and close rates.
Equine Facility Manager
Orchard Creek Stables
Fort Wayne, IN
09.2008 - 04.2011
- Supervised daily operations to ensure optimal care and management of horses.
- Developed and implemented feeding schedules tailored to individual horse needs.
- Coordinated veterinary appointments and health assessments for all horses in care.
- Established record-keeping systems for tracking horse health, nutrition, and training progress.
- Established strong working relationships with clients by providing exceptional customer service and addressing concerns promptly.
- Provided personalized riding lessons emphasizing rider safety while fostering growth in skills across various disciplines.
Branch Office Administrator
Edward Jones
Fort Wayne, IN
09.2006 - 09.2008
- Managed daily operations and workflow for branch activities, ensuring efficiency and productivity.
- Coordinated client appointments and communications, enhancing customer relationship management.
- Oversaw compliance with regulatory requirements, maintaining high standards of accuracy in documentation.
- Assisted financial advisors in preparing reports and presentations, supporting strategic decision-making processes.
- Provided exceptional customer service to both internal employees and external clients, promoting a welcoming atmosphere at the branch office.
Floral Department Specialist
The Fresh Market
Fort Wayne, IN
08.2005 - 09.2006
- Coordinated department operations to enhance workflow efficiency and ensure consistent product availability.
- Analyzed inventory data to identify trends, optimizing stock levels and reducing waste across the department.
- Managed vendor relationships, negotiating terms to improve service delivery and product quality within budget constraints.
- Evaluated vendor proposals for various services, selecting providers based on best value and fit for department needs.
- Developed strong relationships with key stakeholders to ensure alignment of department goals with overall company objectives.
Assistant Manager
Sand Point Greenhouse
Fort Wayne, IN
07.2001 - 03.2005
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Oversaw daily operations to maintain store cleanliness and organization.
Sales Associate/Floral Designer
Sand Point Greenhouse
Fort Wayne, IN
04.1996 - 06.2001
- Assisted customers with product selection and provided knowledgeable recommendations to enhance their shopping experience.
- Managed inventory levels, ensuring availability of seasonal plants and supplies for customer demand.
- Trained new staff on sales techniques, product knowledge, and customer service best practices.
- Developed visually appealing displays that showcased products and attracted customer attention in-store.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
Education
Business Administration
Indiana Purdue Fort Wayne
Fort Wayne, INSkills
- Team leadership qualities
- Online sales techniques
- Digital marketing
- Social media marketing
- Inventory management
- Lead generation strategies
- Website maintenance
- Social media management
- SEO
- CRM software mastery
- Digital marketing expertise
Interests
Timeline
Internet Sales Manager
Max Platt Ford Lincoln LLC
10.2019 - Current
Senior Field Sales Manager
Cars.com
04.2011 - 12.2018
Equine Facility Manager
Orchard Creek Stables
09.2008 - 04.2011
Branch Office Administrator
Edward Jones
09.2006 - 09.2008
Floral Department Specialist
The Fresh Market
08.2005 - 09.2006
Assistant Manager
Sand Point Greenhouse
07.2001 - 03.2005
Sales Associate/Floral Designer
Sand Point Greenhouse
04.1996 - 06.2001
Business Administration
Indiana Purdue Fort Wayne