Nicole Missovoulos
Berlin
Summary
Hardworking Bartender with experience in multiple dining establishments. Committed to upholding highest standards of customer service and safe food and drink handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. Very successful in delivering quality service in fast-paced environments with high volumes of people.
Overview
8
8
years of professional experience
Work History
Bartender
PJ Whelihan's
04.2017 - 09.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Followed strict recipes and drink measurements to minimize product used.
Server
Fieni's Ristorante
09.2015 - 11.2018
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Manager
Starbucks
11.2015 - 04.2017
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Accomplished multiple tasks within established timeframes.
- Controlled costs to keep business operating within budget and increase profits.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
High School Diploma -
Timber Creek Regional High School
Erial, NJ06.2016
Associate of Science - Surgical Technology
Harris School of Business - Voorhees
Voorhees, NJ03.2021
Skills
- Excellent Judgment
- Customer Service
- Attending Multiple Customers
- Mixology Techniques
- Professional Service Standards
- Cash Handling and Management
- Food Sales and Promotion
- Organizational Abilities
- Safe Food Handling Procedures
- Engaging Customers
- Teamwork and Professionalism
- Monitoring Alcohol Consumption
- Clear and Effective Communication
Timeline
Bartender
PJ Whelihan's
04.2017 - 09.2023
Manager
Starbucks
11.2015 - 04.2017
Server
Fieni's Ristorante
09.2015 - 11.2018
High School Diploma -
Timber Creek Regional High School
Associate of Science - Surgical Technology
Harris School of Business - Voorhees
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