Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nicole Ojeda

La Quinta,CA

Summary

Proactive Concierge with extensive experience as the main point of contact for members and guests, excelling in event and reservation booking, cash handling, and shipment preparations. Demonstrates empathy in anticipating and meeting member needs, while maintaining a professional demeanor and contributing to event planning efforts. Highly adaptable with strong problem-solving skills and a commitment to excellent customer service.

Overview

3
3
years of professional experience

Work History

Concierge

The Vintage Club
03.2022 - Current
  • Main point of contact for members and their guests for events and reservation booking.
  • Anticipate member's needs and requests, demonstrating empathy and understanding in every interaction.
  • Responsible for $7,000 bank, check-cashing and petty cash handling. Balanced cash register daily.
  • Prepare member's valuables for shipment via USPS and FedEx. Complete all paperwork for proper tracking to ensure delivery accuracy.
  • Contribute to a positive work environment by maintaining a professional demeanor at all times.
  • Support event planning efforts, contributing to the successful execution of memorable occasions.

Education

Associate of Applied Science - Magnetic Resonance Imaging

CBD College
Los Angeles, CA
01-2026

High School Diploma -

La Quinta High School
La Quinta, CA
05-2021

Skills

  • Customer Service
  • Highly Adaptable
  • Strong Work Ethic
  • Effective problem solving

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Concierge

The Vintage Club
03.2022 - Current

Associate of Applied Science - Magnetic Resonance Imaging

CBD College

High School Diploma -

La Quinta High School

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Nicole Ojeda